Headend Specialist
No salary listed
Mid
Seneca, SC, USA
In PersonTravel may be required.
Field ServiceTelecom & Utility Field Service
About the job
Requirements
- A High School Diploma or GED is required.
- The ability to communicate verbally and in writing in a clear and straightforward manner is required.
- The candidate must know and understand applicable Federal Communications Commission regulations and the National Electrical Safety Code.
- The candidate must have strong interpersonal skills and the ability to present a pleasant, courteous, and businesslike appearance when dealing with customers.
- A valid driver’s license and a good or satisfactory driving record are required.
- The candidate must have punctual, regular, and consistent attendance.
- Strong demonstrated mechanical aptitude is required.
- The candidate must be willing to work various shifts, including weekends, late nights, and inclement weather.
- The candidate must be able to work independently and as part of a group.
- The candidate must be exposed to disagreeable or hazardous field conditions for 100% of the work schedule.
- The candidate must be able to lift a minimum of 70 pounds.
- The candidate must be able to operate basic hand tools.
- The candidate must be able to climb poles and ladders.
Responsibilities
- Maintain, repair, alter, and perform general upkeep of primary and secondary headends, hub sites, relay sites, antennas, towers, and earth stations.
- Receive, process, combine, and transmit standard analog and digital cable television services, high speed internet, and telephony services.
- Periodically test equipment and signal quality throughout the cable network.
- Maintain required logs, records, and other documentation for headend operations.
- Install and become familiar with new technology as projects and company goals require.
- Perform the responsibilities and duties of a Broadband Technician IV, including HFC preventative and demand maintenance, fiber splicing, and service technician duties.
- Maintain, repair, test, align, alter, and adjust headend equipment, including processors, modulators, demodulators, encoders, decoders, satellite receivers, switchers, fiber optic transmitters and receivers, RF combining networks, digital headend equipment, telephony equipment, generators, air conditioning, power conditioning, and other headend and plant equipment.
- Perform proof-of-performance and other headend and plant testing, documentation, and reporting in accordance with Federal Communications Commission rules.
- Perform headend alterations, including design changes, service additions, service changes, channel rearrangements, equipment improvements, air conditioning changes, power conditioning changes, standby generators, towers, antennas, and satellite transmit/receive stations.
- Maintain proficiency in Federal Communications Commission performance specifications and independently initiate and complete comprehensive required or recommended tests and measurements.
- Maintain all assigned equipment in proper working order through regular calibration, repair, adjustment, and alignment.
- Set up and operate cable modem termination systems, cable modems, and basic networking equipment, and work with network engineers to operate, maintain, and restore the high speed data network.
- Troubleshoot fiber optics and perform preparation and fusion splicing.
- Use an optical time domain reflectometer for splice acceptance tests and fault location.
- Maintain headend and hub site locations in a neat and orderly manner.
- Follow the proper tower and site maintenance schedule.
- Test and maintain backup powering systems, including generators, uninterruptible power supplies, and temporary feeds.
- Install and align satellite dishes, fine-tune feedhorns, and replace low noise block converters, including multi-feed assemblies when required.
- Protect and defend equipment, property, and material against loss, theft, or damage.
- Install, maintain, and test emergency alert systems.
- Train personnel as directed.
- Travel as required.
Desired Qualifications
- Trade school education is highly desirable.
- A networking and information technology background is preferred.
- Knowledge of microwave transmitters-receivers, radio backhauls, and wireless high speed data systems is preferred.
About the company
Vyve Broadband provides high-speed internet, cable TV, and voice services to rural and underserved communities across 16 states. It runs fiber-to-the-premise networks with residential plans up to 8 Gbps and offers business services from 10 Gbps, including unified communications, cloud, and wholesale options. The company differentiates itself through a rural-focused strategy, extensive fiber deployment, Wi-Fi 7, a 24/7 network operations center, and a local footprint with 37 retail locations. Its goal is to bridge the digital divide by expanding fiber networks and delivering reliable connectivity to underserved markets.
Company Size
501-1,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
Town of Rye, New York
Founded
2012
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Simplify's Take
What believers are saying
- January 5, 2026 Cable One valued Vyve at $475 million-$495 million, validating scale.
- March 2026 network virtualization supports 2-Gig and future DOCSIS 4.0 upgrades.
- Vyve launched 8 Gbps fiber in Colby, Kansas, proving premium demand beyond legacy cable.
What critics are saying
- January 5, 2026 Cable One buyout leaves Vyve exposed to integration and rebranding.
- MBI carries $845 million-$895 million debt, maturing November 2027, pressuring CapEx.
- CommWorks' Texas patent case from 2023 remains active, risking damages and injunction leverage.
What makes Vyve Broadband unique
- Vyve Broadband serves rural communities across 16 states, where incumbents underinvest.
- March 3, 2026 Harmonic deal modernizes Vyve's DOCSIS and fiber network.
- April 21, 2026 co-presidents Melanie Hannasch and Guy McCormick combine operations and engineering.
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Benefits
- Flexible Work Hours