Shelter Insurance is a regional insurer serving the Midwest and South, offering auto, home, life, and business coverage across 14 states. It sells policies through a network of over 1,400 local agents who tailor plans to individuals, families, and small to mid-sized businesses. Premiums pay for covered losses and the company also invests collected funds to generate additional income and strengthen finances. Its goal is to provide reliable coverage with personalized service while maintaining financial stability through careful risk management and investments.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Columbia, Missouri
Founded
1946
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Shelter Insurance taps One Inc to digitise payments. September 23, 2026 One Inc, a payments network built specifically for the insurance sector, has been chosen by Shelter Insurance Companies to overhaul how the carrier's customers pay premiums and receive claims. Shelter will deploy One Inc's ClaimsPay(R) and PremiumPay(R) products, bringing money coming in and money going out onto a single platform. The move is designed to centralise the insurer's payment operations and give its policyholders an end-to-end digital experience. Through the arrangement, Shelter customers will gain access to a broad mix of digital payment methods, including Apple Pay, Google Pay, PayPal and Venmo, with bank accounts and debit cards still available. One Inc can also handle intricate transactions involving several parties, such as payments to lienholders and mortgagees. Shelter said this capability was essential for its needs. One Inc's ready-made integrations link to modern core systems, providing cloud-based connectivity across policy administration, billing and claims. The company says this approach removes isolated pockets of data and makes treasury work simpler by consolidating reconciliation into one environment. Shelter will also be able to tap One Inc's network of more than 1.3 million vendors, spanning auto, legal and medical providers. According to One Inc, each new connection adds value for every member of the network, which in turn speeds up the move to digital payments. Established in 1946, Shelter and its subsidiaries offer home and auto cover via a network of over 2,000 agents operating in 20 states. The insurer had been looking for a payments setup that could make life easier for customers while also bringing its treasury functions together. One Inc serves more than 320 insurance carriers and focuses exclusively on the insurance market. Its platform aims to lower costs, strengthen security and improve the customer experience, offering varied payment options, communication across multiple channels and rapid claims settlement, including for complicated cases. One Inc CEO Ian Drysdale said, "Shelter's selection of One Inc's payment solutions marks another significant step toward delivering a seamless payment experience for its customers. We're excited to partner with Shelter as it modernizes its operations and embraces the advantages of digital payments, tapping into our network to increase their competitive edge. Shelter joins a growing wave of carriers leveraging payments technology to build agile, future-ready digital infrastructure." Shelter vice president of financial operations Mark Stinson said, "Our decision to partner with One Inc was driven by their ability to deliver a comprehensive, enterprise solution that supports our ongoing system modernization efforts. "With One Inc, we can streamline both inbound premium payments and outbound claims disbursements, while gaining access to their network of vendors that helps accelerate adoption of electronic claims payments and improve efficiency. One Inc's deep insurance expertise and forward-looking approach makes them a strong partner for Shelter's continued growth." Enjoying the stories? Investors. The following investor(s) were tagged in this article.
Shelter Insurance office in Desloge to hold ribbon cutting Friday. Desloge, Mo. (KFMO) - Shelter Insurance Agent Chuck Odle is inviting the community to celebrate the opening of his Desloge office with a ribbon-cutting ceremony Friday morning. The event will take place from 7:30 to 8:30 a.m. at the Shelter Insurance office at 1136 North Desloge Drive in Desloge, with the official ribbon cutting scheduled for 8 a.m. Those attending can enjoy coffee and danishes while visiting with Odle and celebrating the occasion. Guests will also have an opportunity to enter a drawing for a chance to win St. Louis Cardinals tickets. The community is encouraged to stop by and help Chuck Odle and Shelter Insurance celebrate the new Desloge location. * indicates required /* real people should not fill this in and expect good things - do not remove this or risk form bot signups */
Solution Deployed to Fight Auto & Property Insurance FraudBOSTON and PARIS, May 7, 2025 /PRNewswire/ -- Shift Technology , a provider of AI-powered decision optimization solutions for the global insurance industry, today announced that Shelter Insurance has gone live on Shift Claims Fraud to help mitigate exposure to auto & property insurance fraud risk. The insurer is also a member of the recently announced Insurance Data Network (IDN).As a mutual insurer, Shelter is owned by its policyholders as opposed to shareholders. As such, the company has long been known for its commitment to customer service and its continuous innovation in the service of delivering exceptional policyholder experiences. Viewing claims fraud as an activity that adversely affects legitimate customers and the insurer's combined ratio, Shelter turned to Shift to help them apply artificial intelligence (AI) to the challenge of finding suspicious claims and determining how best to investigate their veracity."What is insidious about insurance fraud is that it impacts nearly every aspect of the insurance business, from the policyholder experience to profitability to the premiums our insureds pay," Mark Jones, Director of Litigation and SIU, Shelter Insurance. "Through our work with Shift we are able to identify a greater number of suspicious claims, separate them from legitimate claims, thoroughly investigate, and conclude it as quickly, accurately, and fairly as possible. This is incredibly beneficial to the business and our customers."According to industry estimates, P&C claims fraud costs U.S
Shelter Insurance selects Guidewire to transform business operations.
COLUMBIA - Shelter Insurance Companies announced Friday its current president and CEO, Randa Rawlins, will retire, effective April 30, 2024.