Operations Crew

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

This Operations Crew position is physically demanding and requires individuals who are willing to engage in hands-on labor to ensure the successful setup, maintenance, and breakdown of events. Operations Crew members are responsible for the heavy lifting, physical setup, and facility maintenance required to keep the arena and its events running smoothly. The primary tasks associated with this position are event conversions, changing the ice surface to a temporary floor for various events, setting up and striking stages, and event setup for all games or events. 

This role will pay an hourly rate of $18.75.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 31, 2026.

The Tsongas Center at UMass Lowell is a 7,000-seat multi-purpose arena and a premier venue in the New England region. Home to the University of Massachusetts Lowell D1 Men’s Ice Hockey, Men’s and Women’s Basketball, and the Boston Fleet of the professional women's hockey league. The facility also hosts concerts, family shows, comedy acts, conferences, graduations, and various live events throughout the year. 

• Perform general labor, repairs, and maintenance throughout the arena as assigned 
• Primary duties include building changeovers/conversions for various events
• Set up and breakdown of chairs, tables, event seating, stages, hockey dasher boards and glass, etc.
• Lifting, moving, and securing heavy materials for event transitions
• Actively care for all arena equipment and property by storing equipment
• Cleaning and repairing damaged items
• Maintain organized storage areas and ensure all equipment is accessible and in working order
• Perform snow removal tasks, including shoveling sidewalks, parking areas, entrances, and loading docks
• Other labor-intensive duties as assigned 

• High School Diploma or GED
• Prior experience in event conversions, general labor, or facility maintenance is a plus
• Must be available to work a flexible schedule consisting of days, nights, and weekends. Shifts regularly occur overnight
• Ability to complete labor-intensive tasks in a fast-paced environment, both individually and in structured team settings, to meet deadlines
• Ability to lift heavy objects unaided and climb stairs frequently 
• Must have an open mind to learning and to actively participating in all aspects of event changeovers 
• Steel-toe boots are required for safety

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.