Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Database Architecture
Good to have skills : AAAP (Accenture Advanced Analytics Platform)
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying root causes and delivering timely solutions to maintain system stability and performance. Collaboration with different teams to understand system behavior and ensure seamless operations is a key part of daily activities, along with documenting findings and contributing to continuous improvement efforts.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure effective communication and resolution of system issues.
- Assist in the development and maintenance of documentation related to system support and troubleshooting procedures.
- Support junior team members by sharing knowledge and providing guidance on complex issues.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Database Architecture.
- Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform).
- Strong understanding of database management principles and architecture.
- Experience in performance tuning and optimization of database systems.
- Ability to analyze and troubleshoot complex database issues effectively.
- Familiarity with backup, recovery, and disaster recovery processes for databases.

Additional Information:
- The candidate should have minimum 3 years of experience in Oracle Database Architecture.
- This position is based at our BDC7A - SEZ office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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