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NC State Campus Enterprises

Markets Student Assistant Manager

Food & Beverage Operations ManagementPosted on Nov 11
Part-timeRaleigh, NC, USA$13 /hr

About the Job

Requirements

  • Current enrollment as an NC State University student and a flexible schedule.
  • Willingness to handle and serve all types of food, including meat products.
  • Ability to provide customer service.
  • Ability to work in a fast-paced environment.
  • Ability to read and follow written and verbal instructions and recipes to assemble menu items accurately and efficiently.
  • Ability to work with a team and communicate effectively.
  • Ability to lift up to 30 pounds, with or without reasonable accommodation.
  • Prior retail experience.
  • Attendance at mandatory student employee orientation and training sessions.

Responsibilities

  • Supervise market operations.
  • Lead the ice cream, bakery, and market department teams and ensure all protocols are followed.
  • Train student employees, including cashiers and lead cashiers.
  • Complete special projects assigned by full-time staff.
  • Prepare quality items, including milkshakes and scooped ice cream.
  • Restock beverages and merchandise.
  • Store food in designated areas following dating, food safety, and rotation procedures.
  • Clean kitchen production areas, customer service areas, dining rooms, lobbies, and restrooms.
  • Wash dishes, glassware, equipment, and serving utensils.
  • Follow recipe, production, and presentation standards to maintain quality, serving temperatures, and portion control while following health, safety, and sanitation guidelines.
  • Serve customers efficiently and courteously according to outlined service procedures.
  • Resolve customer concerns and relay relevant information to the supervisor.
  • Operate the Micros point-of-sale system and process transactions accurately in accordance with university policy.
  • Communicate with supervisors, peers, and guests.
  • Help maintain temperature and sanitation standards to support a Grade A sanitation score of 95% or better.

About the Company

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