CRM & Marketing Automation Specialist
Tylko
CRM & Marketing Automation Specialist
Tylko
Online customizable shelving with professional assembly
Founded in Warsaw, Poland, in 2015, Tylko is redefining how we design, shop for, and experience furniture. Frustrated by mass-produced, one-size-fits-all solutions, the team created something smarter: bespoke storage that balances cutting-edge technology, premium craftsmanship, and sustainable production.
With millimetre-perfect precision, every piece is made-to-order and crafted locally, minimising waste and maximising longevity. The result? A new standard in furniture – one that fits your space, your style, and your life.
We’re not just building furniture. We’re changing how people think about living with it. By merging technology and design, we help people create spaces that truly reflect who they are. If you believe that good design can make everyday life better, you’ll feel right at home here.
We believe in small teams, big ideas, and simple processes. No endless paperwork, no silos. Just open communication, shared goals, and a healthy dose of curiosity. We start small, think big, and move fast, because progress always beats perfection.
At Tylko, collaboration and trust aren’t buzzwords - they’re how we work. From day one, you’re part of a team that makes real decisions and brings them to life together. You’ll have the freedom to share ideas, turn them into action, and shape the space around you literally. Here, learning isn’t a bonus. It’s part of the job.
AI is part of how we work - it's not an add-on here. We treat it like any other tool worth knowing: it helps us think, decide, and move faster. We're not looking for people who "know AI" - we're looking for people curious enough to rethink how they work altogether. You don't need to be an expert on day one - you need the drive to grow.
(CDP / website Focus)
We are looking for a creator of customer experiences, not just a newsletter sender. If Customer Data Platforms are your natural ecosystem and building customer journeys for products people live with for years sounds like your kind of challenge, read on.
You will take ownership of CRM and marketing automation activities, translating data and customer behavior into meaningful, personalized experiences that drive engagement, retention, and conversion.
You will work closely with Marketing, Product, IT/Development, Analytics, and external technology partners.
This role sits at the intersection of data, technology, and customer experience. You won’t just execute tasks - you’ll take full responsibility for CRM and MA initiatives, from strategic thinking to delivery and optimization.
Lead CRM and marketing automation initiatives end-to-end—from identifying business needs, through planning and building scenarios, to analytics and insights
Design and execute omnichannel customer journeys tailored to different products, lifecycle stages, and customer behaviors
Go beyond the inbox, with a strong focus on on-site personalization, dynamic content, recommendations, and pop-ups that support rather than disrupt
Manage and activate customer data within CDP (Synerise), including behavioral segmentation and intent-based scenarios
Design communication that maintains customer engagement during long product lead times
Analyse customer behaviour (e.g. interactions with the furniture configurator) and translate insights into concrete use cases such as cart recovery
Collaborate closely with IT/Development teams, with a working understanding of tracking scripts and APIs to ensure smooth implementation
Being a part of the Tylko team goes beyond clocking in every day. We celebrate inclusivity and work together to build a culture of happy, healthy employees who are truly heard. We provide:
Real impact on sales strategy in a dynamic e-commerce environment
The opportunity to work with a premium product defined by quality and design
One bonus day off every month (in addition to regular days off)
Comprehensive healthcare
Multisport card
A generous discount on all Tylko products
A dog-friendly office
Tylko designs and sells highly customizable shelving that fits exactly to customers’ spaces in Europe. Customers use an online platform to design their own shelves, which are then manufactured and delivered for free. The product is modular and adjustable down to the last centimeter, using a color‑coded, click‑in system for easy assembly. The company also offers professional assembly services and a generous 100‑day return window. Tylko stands out by emphasizing craftsmanship and the use of durable materials, delivering a straightforward, precision-built storage solution compared with generic shelving. Its goal is to provide tailored, high‑quality storage that makes it easy for European customers to get custom, well‑made shelves without hassle.
Explore more opportunities at Tylko