Full-Time
Medical Practice Assistant
Cooper University Health Care
Academic health system
Compensation Overview
$18 - $29/hr
Voorhees Township, NJ, USA
In Person
May be asked to work at other ambulatory offices based on patient volume.
 Medical, Clinical & Veterinary (1) |
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- At least one year of recent experience working in a medical facility as a medical assistant, or documented completion of an externship in a medical office.
- Experience with electrocardiograms, vital signs, venipuncture, capillary procedures, and injections.
- A high school diploma or GED.
- Graduation from a post-secondary medical assisting education program accredited by an approved certifying body under NJAC 13:35-6.4.
- Current certification from a recognized certifying board approved by the New Jersey Board of Medical Examiners.
- Current Basic Life Support/CPR certification through the American Heart Association.
- The ability to multitask and adjust to patient volume in a fast-paced environment.
- Working knowledge of regulatory standards and accountability for maintaining those standards in daily operations.
- Greet patients and guests using AIDET and provide a high-quality service experience.
- Provide patient support and keep patients informed of delays, taking appropriate action and offering alternatives.
- Room patients and document vital signs, pain, reason for visit, medication review, and social, surgical, family, and medical history.
- Complete electronic medical record in-baskets and telephone communications, manage MyChart messages, and document in the medical record.
- Obtain reports, results, and medical records.
- Complete insurance and disability forms, precertifications and authorizations, point-of-care testing, order transcription, and protocol-based order entry.
- Assist with bump lists, wait lists, and appropriate work queues as assigned.
- Schedule patient appointments, including follow-up appointments, physician office visits, imaging, and laboratory appointments.
- Perform and document patient outreach, message callbacks, MyChart communications, and confirmation calls.
- Administer vaccines when assigned and document them according to established policies.
- Collect and handle specimens according to established protocols, including proper labeling and safe handling.
- Assist physicians and providers with monitoring and reporting laboratory results.
- File reports, laboratory results, radiology reports, and correspondence in the electronic medical record and attach results to appropriate orders.
- Obtain prior authorization for medications, procedures, and testing.
- Communicate with multidisciplinary team members and patients while adhering to the organization’s mission, values, and ethical conduct requirements.
- Work at other ambulatory offices based on patient volume when assigned.
- Perform other duties assigned by the manager.
- Epic experience is preferred.
- Excellent organizational, written and verbal communication, and teamwork skills are preferred.
- Demonstrated excellent customer service skills are preferred.
Cooper University Health Care is an academic health system based in South Jersey. The organization provides hospital, specialty, primary, emergency, outpatient, research, and medical education services through an integrated care network. It serves patients, families, clinicians, students, researchers, and communities across southern New Jersey. Its operating model centers on academic medicine and community care supported by physician practices, clinical institutes, technology, facilities, and centralized operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient care. Teams support coordinated daily delivery.
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