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GEA Group

Global provider of processing equipment

Field Service Technician

Equipment Field ServiceUpdated on Nov 12
Full-timeJanesville, WI, USA$35 - $40 /hr

About the Job

Requirements

  • A minimum of five years working with mechanical equipment.
  • Extensive travel experience, with travel up to 75%.
  • Ability to work up to 12 hours at times and availability for occasional weekend work.
  • Understanding of hand tools and mechanical techniques.
  • Computer literacy and some technical writing skills.
  • Ability to read schematics, diagrams, and technical manuals.
  • Ability to work effectively in an unsupervised position.
  • A valid driver's license.
  • Ability to discuss technically complex issues with non-technical people.
  • Good organizational skills, particularly onsite.
  • A strong background in mechanical, electrical (AC/DC), or millwright trades.
  • Ability to read and interpret gauges, schematics, and control systems.
  • Skill in troubleshooting digital, electrical, pneumatic, and mechanical systems.
  • Proficiency in using measurement tools and testing equipment.
  • Ability to work in a high-travel, hands-on field service environment.
  • Must be authorized to work in the United States without current or future sponsorship.

Responsibilities

  • Travel to customer sites to perform preventive maintenance and emergency service.
  • Perform new machine installation, commissioning, and customer training.
  • Troubleshoot mechanical issues and communicate with customers.
  • Ensure customer satisfaction through high-quality service, prompt execution, and customer follow-up.
  • Act professionally and courteously to represent the company in the marketplace.
  • Install, commission, troubleshoot, service, and repair GEA and third-party equipment.
  • Perform preventive maintenance, upgrades, and audits onsite.
  • Ensure work complies with GEA standard operating procedures, safety standards, and deadlines.
  • Support service sales by generating leads and managing customer relationships.
  • Provide technical direction and customer training when needed.
  • Maintain accurate documentation and service reports.

About the Company

GEA Group

Global provider of processing equipment

GEA Group provides systems and components for processing in the food, beverage, and pharmaceutical industries, offering end-to-end process solutions from engineering and installation to service. Its equipment forms integrated processing lines that transform raw materials into finished products, with customizable modules for drying, separation, heating/cooling, and sanitation. It differentiates itself through a long history, global scale, and a diversified portfolio built via strategic acquisitions, enabling complete, one-stop project delivery. Its goal is to advance technologies and expand its impact by delivering reliable, efficient processing solutions that support sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Düsseldorf, Germany
Founded
1881

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