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Igloo

AI-native operating system for insurance

Regional Head of Business Development & Partnerships

Account Management +1Confirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • At least 12 years of experience in partnerships, enterprise business development, strategic accounts, or commercial leadership across fintech, insurtech, insurance, banking, payments, lending, or adjacent sectors.
  • A record of owning and growing complex regional or multi-market enterprise accounts, including senior executive relationships and commercial accountability.
  • Demonstrated success originating and closing partnerships with banks, lenders, fintechs, or other financial institutions.
  • Experience building account-management frameworks, governance cadences, portfolio reviews, and repeatable commercial processes, not only managing individual relationships.
  • Strong command of enterprise deal economics, negotiation, contracting, launch dependencies, and renewal and expansion dynamics.
  • Ability to turn broad partner ambition into a prioritised joint plan with owners, milestones, measures, and escalation routes.
  • Experience operating across Southeast Asia or similarly diverse markets, balancing regional standards with local realities.
  • Executive presence, concise communication, and judgment to escalate early without creating noise.
  • High ownership and resilience in a scale-up where outcomes depend on influence across functions and countries.

Responsibilities

  • Own the regional portfolio of embedded financial-services accounts, with clear accountability for retention, growth, partner health, and issue escalation.
  • Design and run the account-management framework, including account segmentation, ownership model, joint business plans, governance cadence, executive sponsorship, health scoring, pipeline, renewals, and risk controls.
  • Establish a single source of truth for each strategic account covering economics, products, markets, stakeholders, obligations, performance, opportunities, risks, and next decisions.
  • Build senior, multi-threaded relationships across partner business, product, digital, insurance, risk, technology, and procurement teams.
  • Turn partner objectives and customer journeys into embedded-insurance opportunities with a credible commercial case and clear path to launch.
  • Lead regional account planning and quarterly business reviews focused on decisions, performance gaps, and growth actions rather than reporting activity.
  • Identify and close expansion opportunities across products, channels, and countries; coordinate local teams while maintaining regional accountability.
  • Build a focused financial-services business-development plan covering priority segments, named targets, value propositions, origination routes, and pursuit strategy.
  • Lead complex partnership negotiations through commercial model, product scope, operating model, contracting, and launch governance.
  • Create clean handovers between business development, account management, product, technology, and operations while remaining accountable for partner outcomes.
  • Use portfolio data to improve prioritisation, resource allocation, partner economics, and early identification of underperformance or churn risk.
  • Coach country and account teams and raise the standard of commercial judgment, stakeholder management, and follow-through across the region.

Desired Qualifications

  • Experience in embedded insurance, bancassurance, digital financial services, affinity distribution, or platform partnerships.
  • Existing relationships across regional banks, digital banks, lenders, wallets, payment companies, or fintech ecosystems.
  • Experience with API-led or technology-enabled propositions and confidence partnering with product and technology teams.
  • Experience building or scaling a regional strategic-accounts or partnerships team.

About the Company

Igloo

AI-native operating system for insurance

Igloo provides an AI-native operating system for insurance that helps insurers and platforms configure, distribute, and manage digital insurance products across Southeast Asia. Its product works by licensing modular components—product configuration, underwriting, distribution, and claims tooling—from Igloo Tech Solutions to compress insurer launch cycles from months to days. It differentiates itself through regional scale, partnerships with over 100 partners (including Chubb, MSIG, Shopee, Lazada, Tokopedia, GCash, and Telkomsel), and cross-border operations with tech centers in China and India. Its goal is to simplify and speed up digital insurance deployment across Southeast Asia, enabling insurers and platforms to offer scalable, configurable products efficiently.

Company size
201-500
Company stage
Series B
Total funding
$92.2M
Headquarters
Singapore
Founded
2016

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