Full-Time
Optician Quereinsteiger
Fielmann
Optical retail and hearing care
No salary listed
Essen, Germany
In Person
 Retail (1) |
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- First experience in customer consulting, ideally in retail, sales, or a similar service-oriented role.
- An empathetic, open manner that creates a trusting atmosphere for customers.
- Interest in fashion and current trends, with the ability to apply that awareness in customer consultation.
- Ability to work independently while collaborating with a close-knit team and taking responsibility.
- Advise customers step by step on selecting the perfect pair of glasses, combining empathy with newly acquired technical knowledge.
- Support the individual selection of suitable spectacle lenses and advise customers on fashionable, modern frames.
- Use modern technology to bring precision to the consultation process and contribute to an excellent visual experience.
- Handle organizational activities and help shape a smooth customer consultation process.
- Complete the free five-week introductory training in customer consultation.
Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.
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