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Advocate Health

Healthcare provider delivering equitable, cost-effective care

Medical Social Worker - Ambulatory

Case Management & AdvocacyPosted on Nov 10
Full-timeCharlotte, NC, USA$30.70 - $46.05

About the Job

Requirements

  • A Master's degree in Social Work from a program accredited by the Council on Social Work Education is required.
  • If working in South Carolina, the employee must meet and maintain that state's licensing requirements.
  • The role requires expertise with data management tools.
  • The employee must adhere to the National Association of Social Workers Code of Ethics.
  • The employee must frequently communicate verbally and in writing in English.
  • The employee must be able to work in a fast-paced environment and move independently from one location to another.
  • The role requires intact sight and hearing, with or without assistive devices.
  • The role involves extensive walking, prolonged sitting while reviewing medical records and documenting, repetitive wrist motion, and occasional lifting of 10–20 pounds.

Responsibilities

  • Interview patients and their social support systems to initiate and complete psychosocial evaluations.
  • Provide counseling, support, and education to patients and their social support systems, assisting them in coping with stress related to hospitalization, disability, and chronic or terminal illness.
  • Collaborate with patients, their social support systems, and the multidisciplinary team to establish and implement a plan of care addressing identified psychosocial needs.
  • Advise hospital staff and physicians about emotional, social, and psychosocial aspects of patients’ illnesses and their effects on social support systems; help the multidisciplinary team integrate these considerations into care plans.
  • Intervene in crisis situations using crisis intervention theory and skills.
  • Complete psychosocial assessments for designated patients and support systems to plan post-hospital care.
  • Work with the Clinical Care Management team to assess patients and their support systems and determine appropriate levels of care or settings across the continuum.
  • Participate in multidisciplinary care-planning meetings.
  • Maintain current knowledge of community agencies and resources for social, emotional, or financial assistance.
  • Educate patients and their support systems about community resources and post-hospital care options appropriate to the patients’ ages, in collaboration with the Clinical Care Management team, and make referrals as needed.
  • Report suspected child or adult abuse, neglect, or exploitation, and serve as a liaison among the hospital, patients and their support systems, and the Department of Social Services during evaluations or investigations.
  • Identify and document clinical, psychosocial, and financial barriers to smooth transitions across the healthcare continuum, and help identify and facilitate system improvements.
  • Work with Clinical Care Management leadership to identify problems, recommend solutions, and work toward resolution.
  • Maintain accurate case records for each referred patient and document in the medical record according to departmental standards.

Desired Qualifications

  • At least one year of professional experience in a hospital or health-related setting is preferred.
  • Adult and pediatric experience is highly preferred.
  • LCSW or clinical licensure is preferred.

About the Company

Advocate Health

Healthcare provider delivering equitable, cost-effective care

Advocate Health runs a multi-state healthcare system that provides care through a network of hospitals, clinics, and affiliated services. It aims to help people live well by delivering equitable care for all in its communities, using its combined strength and expertise to improve health outcomes while lowering costs. The organization operates across seven states (Alabama, Georgia, Illinois, Michigan, North Carolina, South Carolina, and Wisconsin) with strong bases in Chicago and Milwaukee, and focuses on coordinating care, expanding access, and reducing waste to deliver value to patients. Its goal is to offer consistent, high-quality care that is more affordable by emphasizing equity, prevention, and efficient care delivery within a regional network.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2022

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