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CareHarmony

Chronic care management platform with billing

Licensed Practical Nurse Coordinator - Day Shift

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeCleveland, OH, USARemote

About the Job

Requirements

  • At least 3 years of direct patient-facing work experience.
  • An active compact or multistate LPN/LVN license.
  • Technical aptitude with the Microsoft Office Suite.
  • Active high-speed Wi-Fi.
  • A home office or HIPAA-compliant workspace.
  • The position requires sitting for long periods, speaking clearly and listening attentively by telephone for extended periods, and understanding, processing, and taking thorough notes during telephone conversations.

Responsibilities

  • Accept transfers from the Patient Enrollment team and conduct preliminary health assessments for newly enrolled patients in the network.
  • Resolve patients’ questions and create an open dialogue to understand their needs.
  • Identify and coordinate community resources that would benefit patients’ care.
  • Provide patient education and health literacy support on managing chronic conditions.
  • Assist with medication management, including identifying potential medication concerns, adherence, and coordinating refills.
  • Help ensure timely delivery of services, including home health, durable medical equipment, home infusion, and other critical needs.
  • Adapt quickly to a fast-paced work environment; spend most of the shift on the phone.

Desired Qualifications

  • Epic experience.
  • Bilingual ability.
  • Additional single-state licensures.

About the Company

CareHarmony

Chronic care management platform with billing

CareHarmony provides Chronic Care Management (CCM) services through a care coordination platform that helps providers manage patients with chronic conditions. The platform integrates technology, analytics, and patient engagement tools and supports CPT codes 99490, 99487, 99489, and G0511 so clinicians can bill for CCM services. It differentiates itself by combining coordinated care with built-in analytics and billing capabilities, serving primary care and specialty clinics moving toward value-based care. The goal is to improve chronic-condition outcomes for patients while giving providers a clear path to financial and clinical success in a value-based care environment.

Company size
201-500
Company stage
Series A
Total funding
$17M
Headquarters
Brentwood, TN
Founded
2015

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