Site Infrastructure Engineer

Job Description Summary

Support infrastructure operational and build capabilities for all business units in LATAM region and be the custodian of the IT Infrastructure on the ground.

Job Description

Site Infrastructure Engineer - Cambe

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

Job Summary

This role will support infrastructure operational and build capabilities for all business units in LATAM region and be the custodian of the IT Infrastructure on the ground.

Your Key Responsibilities

Your responsibilities include, but are not limited to:

Major accountabilities: 

• Ensure that local teams and vendors deliver maintenance, troubleshooting and service delivery according to Sandoz standards

• Act as interface between local service requests and the global horizontal delivery teams

• Communicate and establish upcoming IT Infrastructure changes to the local communities.

• Provide consolidated feedback about IT Infrastructure services to the horizontal delivery teams

• Support and ensure compliance to defined IT Governance controls, standards, and practices.

• Accountable for managing suppliers as applicable in ensuring they deliver quality services and meet all contractual obligations. Tracks actual utilization of services and reporting of supplier performance in meeting business service expectations and service levels.

Minimum Requirements

What you’ll bring to the role:

• IT Infrastructure Management

• Knowledge around Data Center, Network and Hosting

• IT Service Management Practices (ITIL Foundation Certification)

• Compliance, Risk Management (GxP: sound knowledge of validation practice and IT control standards

• Systems Integration & Build (Dev-Ops mindset and full solution lifecycle understanding from idea to retirement)

• Hands on experience in managing local business requirements and solving issues on site

• Customer and service first attitude

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

#Sandoz

Skills Desired

Communication Skills, IT Infrastructures, IT Operations, IT Service Management, Problem Solving Skills, System Integration, Vendor Management