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Polène Paris

Direct-to-consumer luxury leather handbags

Sales Advisor

Retail SalesConfirmed live in the last 24 hours
Full-timeBeijing, ChinaNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of experience in a similar role, including serving international high-end customers; luxury goods or leather goods experience is preferred.
  • Strong sensitivity to products, craftsmanship, and the art of leather goods, with the ability to share enthusiasm with customers.
  • Ability to collaborate with and support the team.
  • Approachable manner and ability to build natural interactions with customers and proactively create opportunities for engagement.
  • Strong service orientation, rigor, positivity, and attention to detail.
  • Independence, adaptability, and resilience, with the ability to handle high customer traffic effectively.

Responsibilities

  • Proactively improve conversion and make every customer feel welcomed and valued, encouraging return visits.
  • Advise and assist customers throughout the purchasing process, from greeting through farewell, while maintaining a high standard of service.
  • Provide personalized shopping experiences tailored to customer needs and reflecting the Polène brand image.
  • Master and promote add-on sales and after-sales services.
  • Manage cash register opening and closing and process transactions.
  • Follow up with customers through the customer relationship management system and contribute to the store's daily report.
  • Maintain the store, including displays and the sales-floor environment, and assist the inventory team with organization and stocktaking.
  • Prepare the store before opening by checking lighting, equipment, music, and displays, and replenishing shopping bags.
  • Complete closing procedures by counting and submitting cash, sending the daily report, turning off lights and equipment, adjusting displays based on inventory, and organizing materials.

Desired Qualifications

  • Experience in the luxury goods or leather goods industry.

About the Company

Polène Paris

Direct-to-consumer luxury leather handbags

Polène Paris creates luxury leather goods, focusing on handcrafted handbags and accessories designed in Paris. The company sells its products directly to customers online and through select retail partners, aiming at a global audience of fashion-conscious buyers. Its products are made with premium materials and built to be timeless, emphasizing quality craftsmanship over trendiness. Polène sets itself apart by combining traditional handcraftsmanship with modern, understated design and a selective distribution approach, rather than relying on mass-market channels. The goal is to grow a premium brand that offers durable, elegant pieces that resonate with discerning customers through strong social media presence and influencer collaborations.

Company size
501-1,000
Company stage
Seed
Total funding
$1.4M
Headquarters
Paris, France
Founded
2016

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