The position will report to the Senior Manager of Amazon Marketing and Merchandising. 
Overall responsibilities

• Responsible for managing and leading Sol de Janeiro’s Amazon U.S. and UK 3PL digital merchandising strategy and execution in collaboration with the Amazon Marketing team. 
• Develop and execute strong brand presence and narrative across all Amazon listings/ brand stores. Create an immersive online shopping experience effectively communicating the brand’s values and product offerings.
• Drive the expansion, improvement, and simplification of merchandising processes within the Amazon team and in collaboration with other departments.
• Working closely with various cross functional teams including Marketing, Global, Creative, Amazon Operations and Product Development. 
• Report on marketplace trends, identify areas of improvement and new opportunities for the brand. 
• Focus on improving key performance metrics including conversion rate (CVR), average order value (AOV), and basket building. 
• Partner effectively with external Amazon team to troubleshoot and solve issues, improve customer journey, and foster strong relationship. 

Merchandising and CX:

• Oversee and execute merchandising efforts across all product listings, brand stores, and future global market expansion.
• Lead strategy building for all marketing/merchandising in collaboration with Senior Manager. Identifying opportunities for improvements across messaging, positioning, and the customer journey, with an emphasis on consumer-centric thinking. 
• Implementing calendarization of asset refresh needs, over-arching brand messaging. Coordinating with all teams to gather necessary elements in a timely manner. 
• Lead Brand Store strategy in partnership with Marketing team, aligning with Global efforts and optimizing as needed.
• Track and grow customer reviews, analyze feedback, implement solutions.
• Continuously analyze, report on, and implement SEO optimizations across Amazon owned pages ensuring cohesiveness with Product Marketing teams; provide insights for Amazon Marketing team to improve Paid Media strategy.
• Develop CX responses, SOPs, in tandem with other CX teams. 

Creative Management:

• Become team lead on all Creative needs by developing, testing, and implementing new SOPs and ways of working.
• Own Creative upload and management processes for all Amazon properties.
• Build and develop UK Amazon channel in partnership with International team, Amazon internal UK teams, and Global. 
• Track competitive trends, new opportunities, and improve upon existing matrices.
• Manage cross-functional project teams while collaborating with key internal and external stakeholders to improve processes and communication mechanisms
• Build respect and credibility with individual contributors, stakeholders, management peers, and executives

Reporting and Data Analysis:

• Collaborate with Senior Manager on developing KPIs for Merchandising efforts to better inform over-arching Marketing strategy and business health.
• Regularly track and report on KPIs to gage performance and gather insights for improvement.
• Continuous competitive awareness of other brands in the Beauty space, and regular checks with Amazon platform external teams on any new offerings.
• Gather insights and be curious about Beauty digital marketplaces across the EU (starting with the UK) to identify opportunities for growth.

Job Requirements/ Qualifications

•  3+ years of experience working in Digital Marketing, Digital Merchandising or Media Agency 
• Proven experience in a Digital Marketing role or similar exposure within a CPG/ E-commerce company (beauty-preferred)
• Experience with Amazon Seller Central, Amazon storefronts and product listings (preferred)
• Experience and interest in using data and metrics to determine and drive improvements
• Proven experience owning program strategy, end to end delivery, and communicating results to senior leadership and cross functional teams
• 3+ years of experience using Microsoft Excel
• Highly-organized, detail-oriented, interested in SOP creation, optimization and ownership
• Strong collaboration and communication skills, working effectively across departments, and fostering a positive, flexible, and solutions-driven attitude
• Curious, proactive, and demonstrating a keen interest in understanding E-commerce and the Beauty industry
• Self-motivated, able to work both independently and collaboratively within a remote team
• Demonstrates commitment to fostering a highly supportive and team-oriented workplace culture