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PENN Entertainment

Operates casinos, racetracks, and online betting

Sportsbar Host/Hostess

Dining, Bar & Counter ServicePosted on Nov 5
Part-timeColumbus, OH, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 21 years old.
  • Must have a high school diploma or equivalent.
  • Must be able to read, write legibly, understand, and speak English.
  • Must have customer service and communication skills.
  • Must be available to work the required schedule, which may include nights, weekends, holidays, and overtime as needed.
  • Must meet professional appearance standards prescribed by company policy.
  • Must be able to respond to visual and oral cues.
  • Must be able to work in constricting areas and tolerate noise and bright lights.
  • Must be able to work at a fast pace in often crowded or noisy environments.
  • Must be physically mobile with reasonable accommodations, including the ability to push, pull, carry, and lift up to 100 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing duties in varying work areas, including confined spaces.

Responsibilities

  • Provide fast, friendly, professional, and responsive customer service to restaurant guests and staff, and greet and welcome each guest entering the restaurant.
  • Seat guests according to specified rotation requirements.
  • Maintain proper seating and reservation documentation.
  • Monitor the restaurant for table availability.
  • Keep the designated work area clean and organized, and assist in maintaining the cleanliness of the dining room, including the cashiering area, as necessary or required, according to established health and safety standards.
  • Assist wait staff and bus persons as necessary or required, including refilling water glasses and coffee cups, helping pre-bus and bus tables, and attending to guest needs.
  • Complete all assigned closing duties at the end of the shift.
  • Know and promote current casino events and programs, and give guests directions to all casino areas.
  • Thank customers, invite them back, wish them luck, and make it easy for them to return to play.
  • Assist with duties deemed necessary by supervisors.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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