Retail Project Manager/Extended Reality

• Manage go-to-marketlocal strategicplanning across multiple markets, including launch readiness, channel activation, system set-up, marketing coordination, and cross-functional execution.

• Conduct market, customer, competitor, and operational analysis across markets toidentifyadoption barriers, localization needs, market constraints, and operational gaps.

• Consolidatemarket insights into recommendations forglobalproduct management, local strategy, commercialization priorities, and regional improvement actions.

• Align product positioning, messaging, and value propositions with the global XR team and support consistent adaptation across marketsfor our clients.

• Manage cross-functional stakeholders across local and regional teams, including sales, marketing, operations, commercial, customer service, and regulatory.

• Track market readiness, launch progress, andexecutionquality across different markets, and escalate risks or dependencies where needed.

• Project management ofthe local rollout of online journeys across markets, ensuring consistency and reuse where possible.

• Steeroffline retail enablement across markets, including ECP selection principles, onboarding approaches, staff training, and quality audits.

• Develop sales enablement tools such as product narratives, training materials, launch toolkits, and competitive guidance for commercial teams.

• Key point of contact for customer relationsacross markets and functions.

• Collectcustomer feedback,identifyadoption performance, andmonitorbusiness KPIs after launch,deriveandconsolidatelearnings across markets.

• Leadregional improvement initiatives and inform the global XR team about recurring market needs and improvement themes.

• Ensure close alignment with the global team to define support needs and prioritize regional dependencies.

Education / ProfessionalCertification

• Bachelor’s orMaster’s degree in Business, Marketing, Digital Commerce, or related field

Experience

• 7+ years ofrelevant professionalexperience managingomnichannel retail,product marketing,product management, online / offline retail, omnichannel operations,project management, stakeholder management

• Proventrack recordinoptical or health care industry a plus 

• Experience with international rollouts and omnichannel strategies

• Optional: Experience with consumer tech, medical device, optical retail

Knowledge/Skills /Othercharacteristics

• Proventrack recordin successfully managing multi-workstream initiatives or roadmap-related programs in a retail or B2B2C context

• Experience in project management in matrix organizations 

• Experiencemanaging rollouts across multiple markets and aligning cross-functional stakeholders in a matrix organization

• Strong understanding of product marketing fundamentals, including segmentation, positioning, messaging, launch planning, and go-to-market execution.

• Excellent communication and cross-functional leadership skills; capable of influencing at multiple levelsand across markets

• Ability toidentifyoperational gaps, localization needs, and market constraints and translate them intoscalable actions

• Strong stakeholder management skills across sales, marketing, customer service, regulatory, retail operations,localmarketsand global teams.

• Analytical mindset with the ability to track readiness, execution quality, launch performance, and customer issues in a structured way.

• Optional: Experience in offline retail enablement, including partner or store onboarding, training coordination, and quality follow-up.

• Commercial orientation, customer focus, and the ability to work effectively in fast-changing and ambiguous environments

• Analytical and commercially minded; able to connect data-driven insights with strategic decision-making

• Entrepreneurial and curious, comfortable navigating ambiguity and building new processes in a corporate environment

• High degree of accountability and ownership – able to own topics end-to-end, make decisions within scope, and deliver results independently 

• Comfortable working in fast-changing, ambiguous settings and taking ownership to move topics forward

• Strong verbal and written English skills (C1-C2)