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MUFG

MUFG

Global bank offering diversified financial services

Manager Financial Crime Operations

Full-Time
No salary listed
Senior, Expert
Australia
In Person

About the job

Requirements
  • At least 8 years of experience leading financial crime operations, particularly in anti-money laundering, counter-terrorism financing, sanctions, and fraud within a regulated financial institution or service provider.
  • At least 15 years of experience in financial crime operations roles.
  • Strong understanding of First Line of Defence responsibilities, including operational execution, control ownership, and frontline risk management.
  • Experience leading geographically dispersed teams, including direct oversight of offshore teams in India.
  • Experience drafting and implementing operational procedures, policies, and control frameworks.
  • Client-facing experience delivering anti-money laundering services or managed operations to external clients.
  • Familiarity with Australian regulatory requirements, including AUSTRAC and the Department of Foreign Affairs and Trade.
  • Hands-on experience with financial crime systems and tools, including transaction monitoring platforms, screening tools, and case management systems.
  • Experience managing quality assurance programs, operational metrics, and continuous improvement initiatives.
Responsibilities
  • Develop and execute the operational strategy for financial crime controls within the First Line of Defence.
  • Align financial crime operations with enterprise risk and compliance frameworks.
  • Drive continuous improvement and innovation in operational processes and technology.
  • Influence cross-functional initiatives to embed financial crime risk management into business-as-usual activities.
  • Monitor and report key performance indicators and risk metrics to senior leadership.
  • Contribute to the future-state technology roadmap, leverage existing technology to detect and mitigate financial crime, and drive vendor alignment across jurisdictions.
  • Contribute to continuous improvement of anti-money laundering policies and procedures.
  • Monitor industry trends and regulatory developments to inform internal strategy and client advice.
  • Oversee execution of customer due diligence, enhanced due diligence, and ongoing monitoring processes.
  • Ensure Know Your Customer procedures are embedded across onboarding and lifecycle management.
  • Collaborate with frontline teams to ensure customer risk assessments are accurate and timely.
  • Support remediation programs and initiatives related to Know Your Customer data quality and completeness.
  • Lead operational delivery of transaction monitoring activities, including alert review and escalation.
  • Ensure transaction monitoring scenarios are tuned and aligned with financial crime risk typologies.
  • Manage transaction monitoring workflows for timely dispositioning and escalation of suspicious activity.
  • Collaborate with Second Line of Defence and technology teams to enhance transaction monitoring systems and analytics capabilities.
  • Provide insights and feedback to improve detection effectiveness and reduce false positives.
  • Establish and maintain quality assurance frameworks across Know Your Customer, transaction monitoring, and other financial crime processes across Australia and India.
  • Conduct regular reviews to assess control effectiveness and adherence to procedures.
  • Identify trends and root causes of operational errors or control failures.
  • Report quality assurance outcomes to senior stakeholders and contribute to continuous improvement plans.
  • Lead delivery of financial crime operational services to external clients, ensuring high-quality execution and regulatory compliance.
  • Act as a key point of contact for client engagements concerning anti-money laundering and counter-terrorism financing operations, including onboarding, transaction monitoring, and ongoing Know Your Customer reviews.
  • Translate client-specific requirements into tailored operational procedures.
  • Ensure consistent delivery of client anti-money laundering services across onshore and offshore teams, with clear accountability and performance tracking.
  • Collaborate with client relationship teams to support proposals, service reviews, audits, and remediation activities.
  • Lead, mentor, and develop financial crime operations professionals across anti-money laundering and counter-terrorism financing, sanctions, anti-bribery and corruption, and fraud.
  • Lead the Australia-based financial crime operations team and provide functional oversight of the offshore team in India.
  • Ensure coordination between onshore and offshore teams to maintain operational integrity.
  • Promote a unified team culture across geographies through regular communication and collaboration.
  • Set objectives, performance standards, and development plans aligned with business and regulatory priorities.
  • Manage resource planning, workload distribution, and capability uplift across both locations.
  • Deliver training and coaching to uplift frontline capability and reduce quality assurance findings.
  • Support succession planning, diversity and inclusion, and psychological safety across the function.
  • Draft, review, and maintain operational procedures for First Line of Defence financial crime activities.
  • Ensure procedures align with regulatory obligations, internal policies, and risk appetite.
  • Collaborate with Second Line of Defence and Legal to validate procedural compliance and clarity.
  • Embed procedures into frontline training and onboarding materials.
  • Establish version control and governance for procedure updates and approvals.
  • Maintain compliance with AUSTRAC and other relevant regulators.
  • Act as a trusted advisor to internal stakeholders on anti-money laundering and counter-terrorism financing, sanctions, anti-bribery and corruption, and fraud matters.
  • Support new products, services, and delivery channels by providing financial crime risk and control advice.
  • Respond to internal queries regarding customer due diligence, transaction monitoring, and reporting obligations.
  • Support client audits and regulatory inquiries by providing documentation, operational insights, and remediation plans.

About the company

MUFG is a global financial group that provides banking, trust services, securities, credit cards, and asset management to individuals and businesses. Its products work by offering loans, deposits, payments, investments, and asset management through a network of banks, digital platforms, and advisers. It differentiates itself by its large size, diversified offerings, and strong international footprint, including its U.S. expansion tied to the Morgan Stanley partnership. Its goal is to support economic growth worldwide by expanding its reach and promoting sustainable finance.

Company Size

10,001+

Company Stage

IPO

Headquarters

Tokyo, Japan

Founded

2006

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Simplify's Take

What believers are saying

  • MUFG signed a $117 million community-solar facility with Generate Capital on September 15, 2026.
  • MUFG is expanding private credit with BlackRock and Morgan Stanley Investment Management on September 1, 2026.
  • Qupital and Lotte Card financing show MUFG still earns fee income across Asia credit markets.

What critics are saying

  • Japan FSA business-improvement orders from June 24, 2024 still shadow MUFG Bank and securities affiliates.
  • A former employee stole customers’ safe-deposit assets; MUFG Bank reported remediation on January 16, 2025.
  • Repeated conduct failures can destroy client trust and trigger harsher supervision across MUFG’s franchise.

What makes MUFG unique

  • MUFG, BlackRock, and Morgan Stanley opened Japan private credit collaboration discussions on September 1, 2026.
  • MUFG launched Japan’s first domestic JGB tokenized fund with Progmat on September 3, 2026.
  • MUFG priced ¥200 billion perpetual AT1 debt on September 11, 2026, showing funding access.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Professional Development Budget

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

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PR Newswire
Sep 16th, 2026
Footprint raises $25 million Series B to scale Percy, the AI operating system for risk & compliance.

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pv magazine USA
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StreetInsider
Sep 15th, 2026
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