C

College of Southern Nevada

Assistant

IT Service Desk & End User SupportUpdated on Nov 12
Part-timeNorth Las Vegas, NV, USA$14.30 /hrIn-person

About the Job

Requirements

  • Hold a current Nevada driver's license.
  • Be dependable, punctual, and self-motivated, and be able to work with minimal supervision.
  • Have basic knowledge of computers, office applications, and internet skills; additional training will be provided.
  • Be proficient in Word, Excel, Outlook, calendar applications, and internet search functions.
  • Be able to physically transport and maintain equipment, including items under desks.
  • Be able to lift and transport 25–50+ pounds repeatedly throughout the day.

Responsibilities

  • Answer questions and direct faculty and staff to appropriate resources when inquiries are made in person or by phone.
  • Maintain the organization and cleanliness of the office and work benches, including cleaning, vacuuming, and recycling boxes and packaging materials.
  • Perform bench stock inventory and reporting.
  • Shadow DxS team members when they work on customer-facing issues.
  • Assist DxS Asset Management and other DxS teams as needed.
  • Become familiar with refresh, asset management, surplus/salvage, and other processes to support DxS in assisting CSN students, faculty, and staff.
  • Assist with equipment transport and reporting.
  • Assist with asset handling for surplus, salvage, moves, and similar activities under the supervision of the Asset Manager and other DxS staff.

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