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Ohio Living

Not-for-profit senior living with continuum care

Receptionist

Part-Time
No salary listed
Junior
Ohio, USA
In Person
Administrative & Executive AssistanceReception & Front Desk

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Six months of experience in an administrative or clerical position is required.
  • Experience with a multi-line telephone system is required.
  • Must be able to type a minimum of 50 words per minute.
  • Knowledge of office machines, equipment, and procedures is required.
  • Proficiency with Windows, Microsoft Office (Word, Excel, and PowerPoint), and the internet is required.
  • Must be able to read, write, speak, and understand English.
  • Must work weekends, evenings, and holidays as scheduled.
  • Must be able to sit up to 8 hours per day, stand up to 2 hours per day, and walk up to 2 hours per day.
  • Must be able to lift, transfer, push, or pull residents, patients, equipment, or supplies weighing up to 25 pounds.
  • The role involves occasional exposure to residents or patients with various disease processes and is classified as Risk Category III for bloodborne disease exposure.
Responsibilities
  • Answer the multi-line telephone system and direct calls to the proper departments or staff.
  • Monitor the main entrance, greet visitors, verify who is entering the building, maintain the sign-in log for visitors, volunteers, and vendors, and direct them to the appropriate staff member, department, office, or resident room.
  • Calmly handle emergencies involving resident alert alarms, fire alarms, and similar events.
  • Maintain and update the resident directory, emergency phone contacts, department extensions, key personnel, and related information daily.
  • Receive, sort, and distribute mail as directed, and update the resident mail card file or list for forwarding purposes.
  • Greet and direct visitors in a pleasant and professional manner.
  • Listen and respond to the needs of residents and staff members.
  • Assist with administrative duties as directed, including typing, filing, and copying.
  • Complete the Daily Huddle information for the location.
  • Complete Channel 2 broadcast information, if applicable.
  • Complete gift shop inventory and cash flow, if applicable.
  • Schedule the chapel and set up the room as needed, if applicable.
  • Maintain business office files, if applicable.
  • Sell lunch tickets and coordinate additional guests with the Culinary and Nutritional Services Department, if applicable.
  • Input beauty shop charges, if applicable.
  • Track garage space rental, if applicable.
  • Dispatch security when needed and applicable.
  • Perform other duties as assigned.

About the company

Ohio Living is a large not-for-profit senior-services network in Ohio that operates 11 life plan communities offering a continuum of care from independent living to skilled nursing, plus home health and hospice through Ohio Living Home Health & Hospice. Residents fund care through fees and donations, with all revenue reinvested back into programs rather than distributed to shareholders. The Life Care Commitment guarantees that no resident will be asked to leave if they exhaust their funds in good faith. The organization coordinates care with partner health systems and operates a provider-owned Medicare Advantage plan to improve outcomes, all within a Christian-based nonprofit model.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Westerville, Ohio

Founded

1922

Get referred to Ohio Living

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Simplify Jobs

Simplify's Take

What believers are saying

  • Fitch affirmed Ohio Living at BBB- on June 16, 2026, preserving financing access.
  • Ohio Living acquired Ganzhorn Suites in February 2026, expanding central Ohio dementia capacity.
  • September 2026 blog updates and Quaker Heights leadership changes show active operational momentum.

What critics are saying

  • Fitch cut Ohio Living to Negative outlook on June 16, 2026.
  • Lake Vista sold to Otterbein on December 31, 2025, shrinking Ohio Living's portfolio.
  • Occupancy and reimbursement pressure can force more asset sales and covenant stress by 2027.

What makes Ohio Living unique

  • Since 1922, Life Care Commitment protects residents from financial displacement.
  • Ohio Living Foundation funds charity care, capital expansion, and endowment.
  • Eleven Ohio communities plus home health, hospice, and palliative care create continuum depth.

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Company News

LeadingAge
Sep 30th, 2026
Colleagues on the move, september 30, 2026.

Colleagues on the move, september 30, 2026. BY Eddie Hobbs See the latest key staff and board updates from LeadingAge members, and be sure to share your own. For LeadingAge-member professionals, change is ongoing with many joining new organizations or being promoted into roles with greater responsibilities, while long-time leaders are retiring, which will make way for a new generation. Share your updates through our Member News form or email Eddie Hobbs. Ohio Living Sarah Moore names zachary Mills executive director. Zachary Mills has been named executive director of Ohio Living Sarah Moore, Delaware, OH. In his new role, he will oversee campus operations, including staff engagement, resident and family communications, support for the local advisory board, and financial management. Mills brings more than 13 years of leadership experience as an administrator and executive director at senior living communities throughout Central Ohio. He is a licensed nursing home administrator and earned a bachelor's degree from The Ohio State University. Mills' background includes experience in process improvement, quality outcomes, relationship-building, workforce stabilization, and staff retention. Kyle Ozimkiewicz advances to executive director role at The Philadelphia Protestant Home. Kyle Ozimkiewicz was named executive director of The Philadelphia Protestant Home (PPH), Philadelphia, PA. He most recently served as nursing home administrator at PPH, and succeeded Kelli Mills. Ozimkiewicz joined PPH in 2015 as a registered nurse in Pathways Skilled Nursing and Rehabilitation. He later advanced to director of nursing before becoming nursing home administrator. He earned a bachelor of science in nursing degree from the University of Pennsylvania and a master of science in nursing degree from Chamberlain University. In his new role, he oversees operations and supports the community's ongoing service and care initiatives. Ascension Living promotes kristen Felker senior director of operations. Kristen Felker has been promoted to senior director of operations at Ascension Living, St. Louis, MO. Felker joined Ascension Living in 2019 and most recently served as regional executive director/administrator, leading operations across multiple states. Prior to joining Ascension Living, she was administrator of a skilled nursing unit at Presence Health and held administrator roles with HCR ManorCare and Paradise Park Assisted Living. John Odike named chief people officer at Ascentria Care Alliance. John Odike has joined Ascentria Care Alliance, Worcester, MA, as chief people officer. In the role, he will lead the organization's people and culture team and support employee experience. Odike brings more than 20 years of experience in human resources and organizational leadership. His background includes work in workplace culture, leadership development, and employee engagement. Episcopal Homes of Minnesota appoints ann Robinson senior director of operations. Ann Robinson has joined Episcopal Homes of Minnesota, Saint Paul, MN, as senior director of operations. Robinson previously spent nearly six years with Volunteers of America National Services, serving as regional vice president of senior living operations and later as an interim administrator. Earlier, she held executive leadership roles with Health Dimensions Group, including executive vice president of operations and quality and vice president of quality improvement, and served as administrator of The Lutheran Home Association. Robinson earned a bachelor's degree in health care administration and management from the University of Wisconsin-Eau Claire. Share your staff news, affiliations, and recognitions with our Member News form and watch the What's New page for the latest from your colleagues. Questions or problems? Email Eddie Hobbs.