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Experience Senior Living

Senior living developer and operator

Care Partner

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeCape Coral, FL, USANo salary listedIn-person

About the Job

Requirements

  • High school diploma or equivalent.
  • Must complete all state and Experience Senior Living specified training programs.
  • Able to read and comprehend simple instructions and short correspondence, write simple correspondence, and present information in one-on-one and small-group situations to customers, residents, and other team members.
  • Able to apply common-sense understanding to carry out detailed written or verbal instructions and deal with difficult situations.
  • Able to communicate effectively with management, team members, residents, family members, vendors, referral sources, and outside contacts.
  • Able to make independent decisions.
  • Must communicate in a warm, friendly, and caring manner.
  • Must possess a passion to work with and around senior citizens.
  • Knowledge of customer service principles and practices.
  • Able to work varied schedules, including weekends, evenings, and holidays.
  • Appearance must be neat, clean, and according to dress code.
  • Able to demonstrate a high level of service delivery, ensure customer satisfaction, handle service failures, and prioritize customer needs.
  • Able to present information clearly through spoken communication, read and interpret complex information, talk with residents, family members, and customers, and listen well.
  • Able to communicate in a warm and helpful manner while building credibility and rapport.
  • Able to work cooperatively with a group to achieve goals and objectives.
  • Able to be tactful, maintain confidences, foster an ethical work environment, prevent inappropriate coworker behavior, give proper credit, and handle situations honestly.
  • Able to keep an open mind and change opinions based on new information, perform varied tasks, change focus as demands change, manage transitions between tasks, and adapt to varying customer needs.

Responsibilities

  • Assist residents with personal care and activities of daily living as assigned or requested, in accordance with the service plan.
  • Perform daily housekeeping tasks and laundry duties as assigned, following established procedures and standards.
  • Review and participate in 24-hour reports, shift-change reports, and verbal reports as needed.
  • Assist residents to and from scheduled life-enrichment programs.
  • Promote residents’ personal choices, independence, and spiritual needs as needed.
  • Provide verbal encouragement and support to residents.
  • Prioritize tasks to ensure optimum services as resident requests and needs change.
  • Communicate changes in resident needs to the Director of Health & Wellness and other departments as needs arise during the shift.
  • Respond to resident pendant or wearable calls in a timely manner.
  • Ensure compliance with new resident care needs and maintain established infection-control practices.
  • Report all accidents and incidents to a supervisor as soon as possible, regardless of severity.
  • Maintain confidentiality of residents’ personal-care information and honor their personal and property rights.
  • Be knowledgeable and prepared for emergencies, including disasters and fires.
  • Connect with and help residents transition from home to the community through thoughtful engagement at every interaction.

Desired Qualifications

  • Certified Nursing Assistant or Home Health Aide credential; preferred but not required.
  • License or certificate for medication assistance, if applicable and required by state regulations.
  • CPR certification and First Aid certification.

About the Company

Experience Senior Living

Senior living developer and operator

Experience Senior Living is a developer and operator of senior-living communities. Its communities may provide independent living, assisted living, and memory care along with dining, activities, and resident services. Development and central teams create and support properties while community staff deliver daily operations and care. Work includes caregiving, nursing, culinary, sales, activities, maintenance, development, and corporate disciplines. The scope is Experience Senior Living and its own community portfolio. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

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