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JD.com

E-commerce, logistics, and technology platform

Operations Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeIndonesiaNo salary listedIn-person

About the Job

Responsibilities

  • Deeply explore customer material procurement scenarios and prepare and execute sales operation service solutions, including comprehensive packaged solutions for large enterprise customers, to support business expansion.
  • Participate in the full process of sales projects, assist in business negotiations and solution design, analyze enterprise customer needs, formulate operation solutions, standardize project management processes, and promote customer output.
  • Coordinate resources across company departments through online and offline operation strategies to resolve customer procurement problems and ensure smooth project implementation.
  • Regularly analyze customer data, optimize products, improve service quality and satisfaction for major customers, and maximize customer value.
  • Maintain and deepen customer relationships, explore customer needs, boost sales potential, strengthen customer relations, and maintain long-term cooperation.
  • Design full-process project operation solutions, prepare for launch, optimize operations after implementation, ensure fund risk control, and handle payment, account, and invoice issues to ensure project receivables.

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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