Value Delivery Manager

Location requirements:

Remote Based. Open to candidates in England, United Kingdom. 

About the Role:

BigPanda is looking for an experienced Value Delivery Manager (Project Manager) to join our fast-growing Professional Services team. In this position, you will put your expertise to use to design project plans, execute projects, influence customer decisions, provide ongoing reports and updates, and guide successful onboarding projects. Be ready to hit the ground running with your ability to shape customer decisions, identify and mitigate risks to projects, and be a clear communicator.

For an understanding of what BigPanda does, please watch the following video: 

What is BigPanda | https://www.youtube.com/watch?v=f5cANTmHUoA?

To learn about our onboarding process, please watch the following video:

Getting Started with BigPanda - Overview | https://www.youtube.com/watch?v=aD1wB6Wt3sU

Responsibilities:

• Lead multiple onboarding projects from kickoff to go-live
• Partner with Solution Architect and Solution Engineer to ensure that the BigPanda solution is able to meet our client’s business goals in addition to their technical requirements
• Ensure continuous communication about project status, goals, scope, risks and mitigation plans
• Develop and maintain technical and product proficiency in the BigPanda product
• Actively contribute to best practices and drive continuous improvement to the PMO

Requirements:

• 3+ years project management experience with enterprise IT Projects or SaaS Implementations, PMP Preferred
• Demonstrated responsibility for timelines, deliverables, budget, and resources
• Detail-oriented, energetic, efficient individual with a “get it done” attitude
• Capable of building and maintaining strong relationships with a diverse set of internal and external constituencies, including senior-level executives and technical leads
• Ability to travel up to 10% for key project milestones

About Us:

BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.

With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.

BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners. 

We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career. 

Our Benefits:

• Competitive Equity
• Remote-first environment
• Generous PTO 
• Comprehensive health benefits
• #PandaParent support with fully paid leave options
• Financial planning services
• Employee learning & development budget
• Values-based recognition (Quarterly and Annually)
• Social community & ERG programs
• Flexible work environment
• Values-based culture

Please note that visa sponsorship is not available for this position.

BigPanda offers a generous total rewards package that includes base pay, bonus, equity, and a world-class benefits program. We run two (2) compensation review cycles per year to ensure that managers can recognize employees without much lag between achievement and reward. All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day. BigPanda has a significant focus on career development that is at the core of our employee experience.

BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Note: BigPanda is an E-Verify Employer

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].