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PENN Entertainment

Operates casinos, racetracks, and online betting

Security Officer-FT 3rd Shift

Security Guarding & PatrolUpdated on Nov 13
Full-timeJoliet, IL, USAIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • A high school diploma or GED equivalent is required.
  • Previous experience in a guest service-related field is required.
  • Must understand and speak English.
  • Must be able to drive a company vehicle and adhere to the company motor vehicle record policy.
  • Must have a valid Illinois driver's license.
  • Must be able to remain calm in emergency or stressful situations.
  • Must be able to perform the physical demands of the role, including standing and walking frequently, occasionally lifting or moving up to 50 pounds, occasionally pushing or pulling carts and equipment weighing up to 250 pounds, and possessing the fitness needed to control and restrain unruly guests.
  • Must have the manual dexterity to operate all necessary equipment and the close and distance vision required for the job.

Responsibilities

  • Monitor staff and guest activities to ensure compliance with organizational policies, regulatory guidelines, and safety rules.
  • Take necessary steps to ensure the safety and security of operations.
  • Use good judgment to ensure the safety and security of guests, staff, and assets within standard or accepted policies and procedures.
  • Provide a high level of customer service and promote a positive attitude to create a fun and entertaining experience for guests and team members.
  • Staff various posts as assigned.
  • Coordinate with Surveillance to monitor critical areas.
  • Maintain a visible presence and take action to ensure the safety and security of guests, staff, and organizational assets.
  • Monitor and control guest access to and from vessels or non-public areas.
  • Help arrest and/or physically restrain resistant individuals.
  • Remove and detain unruly or disruptive individuals, or persons engaged in criminal activity, in a Security area.
  • Perform other duties as assigned.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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