Food Service & HospitalityDining, Bar & Counter Service
About the job
Requirements
At least one year of prior banquet serving experience is required.
Current Serving It Right certification is required.
Candidates must be able to stand and walk for long periods, lift up to 30 pounds, use step stools or ladders, and work indoors or outdoors in varying weather conditions.
Candidates must have flexible availability, including evenings, weekends, and holidays; shifts may extend to 1 a.m. or occasionally 2–3 a.m., depending on the event.
Candidates must be able to work effectively in a team setting, communicate with guests and team members, and work efficiently with minimal supervision.
Candidates must maintain a professionally groomed appearance.
Responsibilities
Deliver guest service by providing product knowledge, beverage recommendations, and information about the local area.
Support event operations by setting up and tearing down banquet spaces, ceremony areas, and side lawn events.
Set tables, serve food and beverages, and maintain cleanliness and presentation standards.
Communicate with supervisors and team members to ensure smooth service and address guest needs or concerns.
Follow food safety protocols, health and safety procedures, and dress code standards.
Collaborate across departments to support a positive, team-oriented atmosphere and Capilano Group initiatives.
Maintain awareness of company offerings and promote attractions during events.
Perform additional duties as assigned.
Set up and tear down event spaces, serve plated and buffet-style meals and wine, keep the dining area clean and organized, follow food handling procedures, clear tables, and follow opening and closing procedures.
Desired Qualifications
Previous food service industry experience is an asset.
Previous cashier and/or point-of-sale experience is an asset.
As a key member of the Stanley Park Pavilion banquet team, the Banquet Server plays a vital role in delivering exceptional guest and food service during weddings and corporate events. Responsibilities include event setup and teardown, plated and buffet-style meal service, and wine service.
Banquet Servers ensure the cleanliness and organization of the dining area, adhere to proper food handling procedures, and efficiently clear tables. Additional duties include following opening and closing procedures while creating a seamless and memorable experience for guests.
Responsibilities
Deliver exceptional guest service by providing product knowledge, beverage recommendations, and insights about the local area
Support event operations including setup and teardown of banquet spaces, ceremony areas, and side lawn events
Execute table service duties such as setting tables, serving food and beverages, and maintaining cleanliness and presentation standards
Communicate effectively with supervisors and team members to ensure smooth service and address guest needs or concerns
Promote a safe and professional work environment by following food safety protocols, health and safety procedures, and dress code standards
Collaborate across departments to foster a positive, team-oriented atmosphere and support Capilano Group initiatives
Maintain awareness of company offerings and actively promote attractions during events
Perform additional duties as assigned, contributing to overall operational success
Qualifications
Minimum one-year prior banquet serving experience
Must have current Serving It Right certification
Must have excellent people skills with a positive & upbeat personality
Previous experience in the food service industry is considered an asset
Excellent organizational, multi-tasking and time management skills
Previous experience with cashier and/or POS considered an asset
Professionally groomed appearance
Why Join Us? Stanley Park Pavilion is part of the Capilano Group of Companies, offering team members skills, experience, and exciting opportunities at several different attractions. Enjoy:
30% discount at Stanley's Bar & Grill, Prospect Point Café, and Capilano Suspension Bridge Park food & beverage outlets (does not apply to alcohol)
30% discount off regular-priced merchandise at The Trading Post Gift Store at both Prospect Point and Capilano Suspension Bridge Park
Guest passes to Capilano Suspension Bridge Park for friends & family
Referral bonuses
Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff
Working Conditions & Considerations This role requires flexible availability, including evenings, weekends, and holidays. Shifts may extend to 1am or occasionally 2–3am, depending on the event. Candidates must be able to stand and walk for long periods, lift up to 30lbs, use step stools or ladders, and work indoors or outdoors in varying weather conditions. The right candidate is expected to be able to work well in a team setting, communicate effectively with guests and other team members, and be able to work efficiently with minimal supervision.
This position starts at $18.25 per hour.
The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Café and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.