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AdventHealth

Integrated health system delivering whole-person care

New Patient Coordinator

Clinical Support & Patient AdministrationPosted on Nov 13
Full-timeOrlando, FL, USA$16.30 - $26.08In-person

About the Job

Requirements

  • Demonstrate the ability to read, write legibly, speak, and comprehend English effectively to carry out job requirements.
  • Have experience using computers.
  • Be proficient in medical terminology.
  • Have a high school diploma or equivalent.

Responsibilities

  • Provide each new patient with the appropriate administrative guide and referral information for other physicians or facilities.
  • Obtain pertinent medical records before the appointment date for new patients.
  • Coordinate with physicians and departments as needed to facilitate patient visits.
  • Complete registration and obtain insurance authorization for new patients.
  • Forward financial information and copies of insurance cards to the Billing Department.
  • Proactively seek opportunities to increase referrals to the practice.
  • Respond to incoming referrals the same day and schedule new patients within the required number of business days.
  • Float to other practices as needed when patient load or vacation schedules require it.
  • Perform other duties as assigned.

Desired Qualifications

  • Fluent bilingual speaking in English and Spanish.
  • An associate degree.
  • At least one year of medical office experience.
  • Experience with electronic medical records (EMR).

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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