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Riverside Health

Non-profit integrated health system delivering care

RN Clinical Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeOnancock, VA, USA$76.4k - $105k /yrIn-person

About the Job

Requirements

  • One year of registered nurse experience is required.
  • A Registered Nurse license issued by the Virginia Department of Health Professions is required upon hire.
  • CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute is required upon hire.
  • If entering a practice that performs moderate sedation, department-specific skills are required, including maintaining ACLS certification, yearly competency validation of moderate sedation procedures, airway management, and emergency management procedures.

Responsibilities

  • Oversee day-to-day clinic and clinical team member schedules to ensure proper practice coverage.
  • Onboard and train new clinical staff and provide updates for current staff.
  • Track clinical team member competencies and productivity, and conduct regular chart reviews.
  • Ensure compliance and a high level of accuracy in clinical care delivered by physicians and clinical staff, including charting, testing, and general medical care.
  • Maintain working knowledge of facility, DNV, state, and HIPAA compliance requirements, including National Patient Safety Goals.
  • Establish clinical emergency procedures and conduct staff training on emergency procedures.
  • Train and monitor clinical staff to ensure high customer service levels during clinic and follow-up responsibilities, including responding to patient calls according to practice guidelines.
  • Act as a mentor and resource to clinical staff within the practice and associated service line.
  • Maintain professional relationships with medical staff and build trusting collaborative relationships through timely follow-up regarding requests and concerns.
  • Collaborate with physicians, managers, and clinical team members to provide for patients’ specialized needs.
  • Monitor, support, and track departmental productivity to meet department needs, including flex hours and time off.
  • Train and monitor clinical staff on procedures completed in the office, and oversee department specialty-specific competencies and skill validation.
  • Facilitate a work environment reflecting performance improvement and high standards.
  • Work with management to improve processes.
  • Exhibit appropriate quality service behaviors in meeting or exceeding the needs of the practice, customers, coworkers, and others encountered as a representative of RMG.

Desired Qualifications

  • A bachelor's degree in Nursing is preferred.
  • Two years of experience in a medical office setting is preferred.
  • One year of leadership experience, such as charge nurse, team lead, or clinical coordinator, is preferred.

About the Company

Riverside Health

Non-profit integrated health system delivering care

Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, and wellness centers that provides comprehensive health care services to people in eastern Virginia. Its model combines hospital care, outpatient services, and long-term care under one system to coordinate care across facilities. It operates using community-based clinics and hospitals to deliver high-quality care with a focus on accessibility and care continuity, rather than profit. Riverside's goal is to improve community health by offering coordinated, accountable health services through a regional network founded in 1915.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Newport News, VA
Founded
1915

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