HR Projects Coordinator

About the role

EXL is a global data and AI company where people, technology, and new ideas come together to solve complex challenges. We are looking for an organized, curious, and proactive colleague to support our CHRO and work closely with the Chief of Staff on HR priorities.

This role combines executive support with hands-on project coordination. You will help the CHRO stay prepared and focused, keep HR initiatives moving across teams, and learn how priorities are translated into action. It is an opportunity for a recent graduate or someone early in their career who is eager to learn, take ownership, and build a career in Human Resources.

Position: HR Projects Coordinator, Office of the CHRO

Location: New York, NY (4 days working from office)

• Base salary range: $70K - $75K USD

• Total compensation includes base salary and annual target bonus

• To learn more about what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

• Strong organizational skills and the ability to manage competing priorities and deadlines.

• Clear, professional written and verbal communication.

• Working knowledge of Excel, PowerPoint, Outlook, and other AI tools, or the ability to learn them quickly.

• Curiosity about HR, project management, data, and AI.

• Initiative, attention to detail, and a willingness to ask questions and learn from feedback.

• Good judgment when handling confidential information and working with senior stakeholders.

• A bachelor’s degree or equivalent experience is preferred. Recent graduates and candidates early in their careers are encouraged to apply. Prior executive support, HR, or project coordination experience is welcome.

Provide executive and administrative support to the CHRO and U.S. HR leadership team

• Manage the CHRO and HR leadership calendar, prioritize meeting requests, and resolve scheduling conflicts. 

• Coordinate domestic and international travel, itineraries, and expense reports.

• Organize leadership meetings, including agendas, materials, logistics, notes, and follow-up.

• Draft and proofread correspondence, presentations, and other executive materials.

• Track requests and commitments to help ensure timely responses.

• Serve as a professional point of contact for internal and external stakeholders.

• Support team events, administrative processes, and special assignments.

• Handle confidential data and sensitive business information with discretion and sound judgment.

Support the Chief of Staff and HR projects

• Work closely with the Chief of Staff to coordinate HR priorities, including projects focused on AI adoption, process improvement, and HR transformation.

• Translate agreed objectives into practical project plans with clear activities, owners, milestones, and deliverables; maintain the HR calendar, action trackers, and progress updates.

• Support the Chief of Staff in advancing the HR AI agenda, including use-case development, pilots, adoption activities, and progress reporting.

• Gather business requirements, organize user testing, consolidate feedback, and track improvements for AI and digital solutions across the HR lifecycle.

• Take ownership of assigned project activities, follow up with stakeholders on deliverables, and flag risks, delays, dependencies, and decisions requiring attention.

• Draft HR communications, coordinate project meetings and workshops, document key decisions and next steps, and track actions through completion.

• Turn information and data into concise reports and executive presentations; draft HR communications to support project delivery and adoption.

• Identify practical opportunities to simplify work and use approved digital and AI tools responsibly in day-to-day activities.