Full-Time

Medical Assistant

On-Site Full-Time

Posted on 11/16/2024

Tia

Tia

201-500 employees

Personalized telehealth services for women

Healthcare

Compensation Overview

$21 - $24Hourly

Entry, Junior

No H1B Sponsorship

Culver City, CA, USA

On-site position at Tia Culver City - 8910 Washington Blvd., Culver City, CA 90232.

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Requirements
  • Phlebotomy
  • Lab review
  • Vitals documentation
  • Autoclaving + disinfecting
  • Supply expiry review
  • Supply management & ordering (budget management)
  • Highly organized
  • Ability to multitask
  • Strong process orientation
  • Excellent patient service orientation
  • Detail-oriented
  • Keep a vibe of calm, steadfastness and composure under pressure
Responsibilities
  • Ask why and probe deeply to understand the reason for the patient's visit.
  • Ask questions to collect background story -- leaving notes for providers
  • Review health summary with patient, ensure all the info is accurate
  • Take the patient's vitals and record
  • Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner.
  • Confirm patients current pharmacy preference and update in TiaMD and DrChrono
  • Process any Rx
  • Order Labs and imaging
  • Ensure all Dx codes are properly added to lab and imaging orders
  • Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper “air traffic controlling” in the clinic
  • Ensure that patients are moved from front of house to back of house- “room patients”
  • Leverage providers with signals if they are running behind / clinic is backed up
  • Monitor the schedule to know who has checked in
  • Perform review of the schedule the night before, brief providers on the day + think through “air trafficking” requirements for the day
  • Practice Personalized care
  • Review health records of next day patients every day -- ensure providers are briefed on the patients coming in
  • Remember the nuances of each patient, remind providers of these nuances
  • Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient
  • Communicate and document these nuances when appropriate
  • Perform phlebotomy on patients as needed
  • Uphold the clinical guidelines for Phlebotomy
  • Leverage providers have reviewed labs, and leverage providers in delivering results to patient
  • Follow the system for Lab review as established by the Medical Director
  • Ensure that all labs are closed out each day
  • Maintain the order and spotlessness of the clinic

Tia provides personalized medical care services specifically for women, operating in the telehealth market. The company offers both virtual and in-person appointments, allowing flexibility for its members. For a monthly fee of $15, members can access unlimited messaging with their Care Team, schedule flexible appointments, and participate in community workshops. Tia's revenue primarily comes from these membership fees, along with additional income from individual services. What sets Tia apart from traditional healthcare providers is its focus on women's health and a patient-centric approach, creating a comfortable and supportive environment for patients. The goal of Tia is to deliver high-quality healthcare tailored to the individual needs of women, as reflected in positive patient testimonials.

Company Stage

Series B

Total Funding

$125.8M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

6%

1 year growth

5%

2 year growth

17%
Simplify Jobs

Simplify's Take

What believers are saying

  • Tia's collaboration with Cedars-Sinai aims to serve over 100,000 women in Los Angeles, indicating significant growth potential.
  • The addition of experienced leaders like Stacey Irving as COO and Jess Tomlinson as General Counsel strengthens the company's executive team.
  • Tia's innovative 'Whole Woman, Whole Life' care model integrates primary, mental, and gynecological care, offering a holistic healthcare experience.

What critics are saying

  • The competitive telehealth market requires Tia to continuously innovate to maintain its unique position.
  • Expansion efforts, such as opening new clinics, come with operational and financial risks that could impact profitability.

What makes Tia unique

  • Tia's focus on women's health and its blend of virtual and in-person care services set it apart from general telehealth providers.
  • The membership model at $15 per month offers affordable, comprehensive care, making it accessible to a broader demographic.
  • Partnerships with renowned institutions like Cedars-Sinai enhance Tia's credibility and expand its reach in the healthcare market.

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