Business Analytics Manager - SME Banking

Company: 2501 UOB (Thai) Public Company Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

We are looking for a commercially minded, hands-on analytics professional who can connect data, business priorities, and action.

As Business Analytics Manager in UOB’s SME Banking business, you will be partnered with sales teams, business leaders, and cross-functional stakeholders to identify growth opportunities, improve sales productivity, strengthen customer engagement, and monitor portfolio performance.

This role goes beyond producing reports. You will help frame business questions, develop analytical solutions, and translate findings into practical recommendations that support better decisions.

What you do

• Deliver actionable business insights; Lead analytical initiatives across customer segmentation, acquisition and engagement, product profitability, campaign effectiveness, sales productivity, and portfolio performance. Analyze customer, transactions, sales, and relevant market data to identify trends, performance gaps, and opportunities. Translate findings into clear recommendations, working with stakeholders to define actions and assess results. Apply statistical analysis and predictive techniques where appropriate to support business decisions.
• Build solutions that support better decisions; Design, develop, and enhance dashboards and reports that give sales teams and leaders a clear view of performance, pipeline, and improvement opportunities. Partner with users to ensure analytical solutions are relevant, reliable, and practical for day-to-day decision-making. Anticipate evolving business needs and proactively improve dashboards, metrics, and analytical approaches.
• Partner with and influence stakeholders; Work with sales, product, risk, and other relevant teams to translate business priorities into well-defined analytical requirements. Present insights and recommendations clearly to technical and non-technical audiences, including senior leadership. Bring a constructive, evidence-based perspective to business discussions, challenging assumptions where appropriate.
• Improve productivity and maintain analytical quality; Automate recurring reports and analytical workflows to reduce manual effort and improve turnaround time. Use bank-approved AI tools, including Copilot, to support coding, analysis, documentation, and automation, with appropriate validation. Maintain data accuracy, consistent metric definitions, clear documentation, and appropriate data-security controls.

What you will bring Essential

• Bachelor’s degree or higher in Business Administration, Marketing, Economics, Business Analytics, or a related discipline.
• At least 5 years of relevant experience in business analytics, business intelligence, commercial analytics, or analytics consulting, including experience in financial services. Demonstrated ability to translate business questions into analytical approaches and actionable recommendations.
• Strong hands-on capability in data extraction, manipulation, and analysis using SQL and an analytical programming language such as SAS, Python, or R.
• Proficiency in a business intelligence platform such as Power BI, Tableau, or QlikView.
• Experience working with large datasets, combining multiple data sources, and validating data quality.
• Strong stakeholder-management and presentation skills, with the confidence to engage sales managers and senior leaders.
• Strong verbal and written communication skills in Thai and English.The ability to manage competing priorities, work independently, and collaborate across teams.

An advantage

• Experience in SME or commercial banking, consulting, customer analytics, sales performance, or portfolio analytics.
• Outside-the-box thinker who enjoys exploring the myriad ways people, strategy, operations, and process improvement help shape the future of the organization.
• Experience automating analytical workflows or using approved AI tools to improve productivity with consultancy or strategy background.
• Willing to learn and adapt with ‘can-do’ attitude; pragmatic and focused on both short-term & long-term results.
• Strong interpersonal skills with Entrepreneurial mindset Experience supporting business strategy development and execution.

หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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