Contract Manager-Negotiator

Introduction

SymphonyAI is seeking an experienced Contract Manager/Negotiator (5 to 8 years) to join our legal team and report to the Assistant General Counsel. The person in this role will manage a broad range of commercial legal matters for our B2B operations across the Americas region, with exposure to EMEA and APAC markets. The successful candidate will have the legal acumen to negotiate complex contracts, manage internal stakeholder relationships, and provide pragmatic legal guidance to support business objectives.

Job Description

Key Responsibilities

• Draft, review, and negotiate a diverse range of commercial contracts, including SaaS agreements, term licenses, reseller and distribution agreements, NDAs, professional service agreements, and SOWs. Lead negotiations to reach commercial consensus while protecting the company's interests.

• Manage the contract lifecycle from initial negotiation through execution and post-close administration.

• Advise cross-functional teams (Sales, Product, Finance, Operations) on contract terms, legal implications, and risk mitigation.

• Manage internal stakeholder expectations and timelines; translate business needs into workable legal solutions.

• Provide guidance on commercial risk and negotiation strategy to non-legal colleagues.

• Review and negotiate IP ownership, licensing, and indemnification clauses in commercial agreements.

• Advise on IP implications of SaaS arrangements, data usage, and third-party technology integration.

• Support company IP protection within the context of customer and vendor agreements.

• Identify IP exposure and work with stakeholders to mitigate risk.

• Advise on privacy and data protection obligations in commercial contracts (GDPR, CCPA, and international standards), and ensure contracts include appropriate data handling, security, and breach notification terms.

• Review contracts for compliance implications and advise on regulatory considerations.

• Support contracts and matters spanning the Americas, EMEA, and APAC regions, and navigate multi-jurisdictional considerations in customer and vendor agreements.

• Work effectively with global teams and external counsel in non-U.S. markets as needed.

• Contribute to legal risk identification and mitigation strategies.

Required Qualifications

• Experience: 5–8 years of contract management and negotiation.

• Technology Contracts: Demonstrated experience drafting and negotiating technology contracts, including SaaS agreements, perpetual software licenses, and related commercial terms.

• Commercial Acumen: Proven ability to balance legal risk with commercial objectives; experience advising non-legal stakeholders and managing expectations.

• Contract Negotiation: Strong negotiation skills, with the ability to work through complex commercial disputes and reach pragmatic resolutions.

• In-House Legal: Solid understanding of in-house legal operations and business priorities, and the ability to work independently and efficiently.

• IP Fundamentals: Working knowledge of intellectual property concepts (patents, copyrights, trade secrets) as they arise in commercial contracts is a plus.

• Communication: Excellent written and verbal communication; ability to distill complex legal concepts for business audiences.

• Self-Direction: Capable of managing a diverse portfolio of matters with minimal supervision; strong organizational and time management skills.

Preferred Qualifications

• Industry Experience: Background in retail, financial services, or banking industries.

• Privacy & Data Protection: Familiarity with GDPR, CCPA, and other data protection and privacy laws relevant to B2B operations.

• AI & Legal Tech: Comfort using AI-assisted legal tools, including Microsoft Copilot and Claude, for contract review, analysis, and legal research.

• Global Teams: Experience working with geographically distributed teams across multiple time zones and regions.

• SaaS & Tech: Deep familiarity with SaaS business models, cloud computing, and technology licensing arrangements.

• Negotiation Strategy: Experience developing negotiation strategies and managing high-stakes commercial discussions.

The salary range for this role is $80,000 - $105,000, and is based on factors such as experience, skills, qualifications and location. SymphonyAI also offers a range of benefits, including comprehensive health insurance, life and disability coverage, a 401k employer matching program, paid holidays, self-care days, and a flexible time-off policy. This role is being filled in a remote location and is a fully remote role.

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About Us

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.