In PersonOffice working conditions on property; travel required for trainings, meetings, and company events.
Real EstateReal Estate Property Management
About the job
Requirements
A high school diploma or GED is required.
A minimum of 3–5 years of management experience is required.
Experience with Microsoft Office, including Word, Excel, and Outlook.
Real estate licenses must not be active while working in this role.
Fluency in English and oral and written communication skills.
Ability to use tact, diplomacy, and a clear, courteous manner when dealing with staff, residents, and the public.
Decision-making, problem-solving, and time-management skills.
Ability to handle multiple projects or tasks simultaneously with self-direction.
Ability to manage, coach, and lead teams.
Ability to work collaboratively in a team environment.
Comprehension of federal fair housing laws and applicable local housing provisions.
Ability to travel for required trainings, meetings, and company events.
Ability to work in a standard office setting and use standard office equipment, including a computer; maintain attention to detail despite interruptions; lift and carry items weighing up to 10 pounds; read printed material and a computer screen; communicate in person and by telephone; and quickly navigate the property, including stairs, hallways, and common areas.
Responsibilities
Oversee the site's leasing activity to ensure property occupancy is maximized.
Supervise the move-in and move-out process, including creating the turnover schedule, performing unit inspections, and coordinating identified work.
Regularly review the property's physical assets, appearance, and condition; monitor preventative maintenance programs; and work with the roving maintenance team on larger-scale maintenance projects or needs.
Develop and maintain positive relationships with residents, vendors, contractors, and the site team.
Attend required trainings and meetings.
Lead the team to success by motivating them to provide service consistent with the company's core values.
Directly supervise property employees, including coaching, development, and training.
Comply with safety program requirements and promote workplace safety.
Ensure site activities comply with local, state, and federal laws and fair housing requirements.
Manage rent collection, follow up on delinquent accounts, and work through the eviction process as needed.
Conduct market research using public information, such as property websites and internet searches, and recommend marketing and pricing strategies.
Prepare and submit accurate reports to the Regional Manager on time.
Perform other duties as assigned to meet business needs.
Desired Qualifications
A degree in a Property Management field is preferred.
Property Management experience is preferred.
One to two years of experience as a Property Manager or in a supervisory role is preferred.
Experience with Yardi Software is highly preferred.
A CRM designation is preferred.
BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11th TIME
HOURS Monday - Friday: 8:30am - 5:00pm Weekends as needed Scheduled dates and hours subject to change at employer discretion
PAY, BENEFITS AND PERKS
Hiring Pay Range: $60,000 - $70,000
Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire
401(k) Plan with employer match
Ten paid holidays, no waiting period to receive holiday pay
Generous Paid Time Off (PTO) and rollover options
Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
Company paid benefits including Life Insurance, Short Term and Long Term Disability
Employee Assistance Program (EAP)
Educational Assistance options
Rent discount
Life Time Fitness Membership discount
The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions ([email protected]).
SUMMARY
The Property Manager is responsible for all operational and financial aspects of a property and meeting company goals in those areas. This includes ensuring the property is excelling in areas such as leasing, collections, resident relations, maintenance, personnel management, compliance with company safety program, laws, and company policies. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
ESSENTIAL JOB DUTIES
Property Management
Oversee the site’s leasing activity to ensure property occupancy is maximized
Supervise the move-in and move-out process, including creating the turnover schedule, performing unit inspections, and coordinating identified work
Regularly perform a physical review of the property’s assets assessing property’s appearance and condition, including monitoring Preventative Maintenance programs and working with roving maintenance team for any larger-scale maintenance projects or needs
Develop and maintain positive relationships with residents, vendors, contractors, and the site team
Attend required trainings and meetings
Leadership
Leads team to success, motivating them to provide service consistent with our Core Values
Directly supervise property employees, including coaching, development, and training
Comply with all safety program requirements and works to promote safety in the workplace
Makes sure all activities at the sites remain within the boundaries of all local, state, federal and fair housing laws
Financial
Manage the rent collection process, including following-up on all delinquent accounts and working through the eviction process as needed
Perform regular market research activity by utilizing only public information (i.e. property websites & internet searches) in order to make recommendations on marketing and pricing strategies
Prepare and submit accurate reports to Regional Manager on a timely basis
Other duties may be assigned to meet business needs
QUALIFICATIONS
Education and Experience:
High school diploma or GED required, degree in Property Management field preferred
Minimum of 3-5 years of Management experience, Property Management experience preferred
Minimum of 1-2 years as a Property Manager or supervisory role preferred
Experience in Microsoft Office, including Word, Excel, and Outlook
Experience with Yardi Software highly preferred
CRM designation preferred
Real Estate Licenses must not be active while working in this role
Skills and Abilities:
Fluent in English and skilled in oral and written communication
Ability to use tact, diplomacy and a clear, courteous manner when dealing with staff, residents and the public
Decision-making, problem solving, and time management skills
Ability to handle multiple projects or tasks simultaneously with self-direction
Ability to manage, coach and lead teams
Ability to work collaboratively in a team environment
Comprehension of federal fair housing laws and any applicable local housing provisions
Ability to travel for required trainings, meetings and company events
Physical Demands:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.
Personal Protective Equipment: None
Work Environment: Office working conditions, on property