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HERO Software

Cloud-based ERP for trades contractors

Sales Development Representative - Inbound

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeRemote in Germany

About the Job

Requirements

  • Ideally have initial experience in sales, customer contact, or customer service.
  • Be willing to approach people, listen actively, ask questions, and build rapport quickly.
  • Work quickly, purposefully, and in a structured way, including when handling many inquiries simultaneously.
  • Be willing to use modern sales tools, automation, and artificial intelligence to improve results.
  • Value close team-lead support, concrete feedback, and learning during day-to-day work.
  • Work in a team-oriented way and share learnings, successes, and best practices.
  • Have very good German skills (at least C1) and good English skills (at least B1).

Responsibilities

  • Respond quickly to inbound leads and contact interested prospects by telephone while their interest is fresh.
  • Conduct qualified initial conversations, understand how craft businesses operate, and answer initial questions about HERO.
  • Qualify leads, identify needs and decision-makers, and schedule suitable web demos for Account Executives.
  • Prioritize leads and keep the pipeline organized, including during periods of high volume.
  • Document activities and leads in Salesforce and use automation and artificial-intelligence-supported processes to work efficiently and in a structured way.
  • Work closely with Account Executives, Marketing, and Sales Enablement; provide feedback on lead quality and campaigns to help generate better inquiries.

Desired Qualifications

  • Experience in sales, customer contact, or customer service is desirable.

About the Company

HERO Software

Cloud-based ERP for trades contractors

HERO Software provides a cloud-based SaaS platform for SMEs in the skilled trades in the DACH region. It acts as an operating system for contractor businesses, covering customer contact, quoting, project management, scheduling, time tracking, invoicing, and on-site work, accessible from office or construction sites. It differentiates itself with a trades-focused, integrated ERP-like solution tailored to field-service workflows and a roadmap that includes financial features and third-party integrations, backed by a €40 million Series B. Its goal is to help trades companies increase project throughput and margins through digitization and centralized management, while growing its team and market presence.

Company size
201-500
Company stage
Series B
Total funding
$54.2M
Headquarters
Hanover, Germany
Founded
2020

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