Kurt Geiger

Luxury footwear retailer selling premium shoes

Assistant Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeWest Thurrock, Grays, UK

About the Job

Requirements

Previous retail management experience is required.
A strong understanding of fashion trends and brands is required.
Experience setting team targets and driving sales is required.
The role requires the ability to create and sustain strong relationships.
The role requires the ability to remain composed in challenging situations.
The role requires polished presentation and representing the brand.

Responsibilities

Ensure store service standards are consistently met through regular team motivation, training, and development.
Mentor the team by demonstrating service standards and leading by example.
Ensure store and company sales targets are achieved by setting and monitoring targets for the store and team.
Monitor team key performance indicators and performance, and create development plans alongside the store manager as needed.
Ensure store and company operational objectives are upheld and maintained.
Maintain policies and procedures and ensure high standards of compliance.
Regularly update the store manager on trade and team performance.
Support the store manager with recruiting and onboarding talent in collaboration with the human resources talent team.
Maintain a high-performance team through regular one-to-one meetings.
Build and maintain client relationships to encourage repeat business.
Support the store manager in maintaining staff rotas in response to trading patterns, Christmas, and sales periods.
Monitor and manage stock deliveries.
Work with the head office merchandising team to ensure restock accuracy.
Coordinate store stock takes and maintain stock accuracy standards.
Organise and execute store promotions to increase sales.
Protect the Kurt Geiger brands and ensure team members meet personal presentation standards and policies.
Ensure the team maintains visual presentation of the store in line with company and visual merchandising guidelines.
Keep up to date with fashion trends.
Represent the team and store as an ambassador.

Assistant Manager, Kurt Geiger, Lakeside Village

Kurt Geiger · West Thurrock, United Kingdom · Full-time · Posted 2026-10-30

Workplace: on_site

Department: Kurt Geiger London

Description

About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

WE NEED YOU TO:

Ensure service standards are consistently met in your store, through regular team motivation, training and development
Be a mentor for your team by demonstrating service standards and leading by example
Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager
Ensure operational objectives of the store and company are upheld and maintained
Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
Regularly update the store manager on trade and team performance
Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team
Maintain a high-performance team through regular one- to-one meetings
Build and maintain excellent client relationships for repeat business
Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales
Monitor and manage stock deliveries
Work with head office merchandising team to ensure restock accuracy
Coordinate store stock take and maintain stock accuracy standards
Organise and execute impactful store promotions to boost overall sales for store
Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies
Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines
Keep up to date with new fashion trends
Be an ambassador for your team and store

Requirements

Previous retail management experience
Strong understanding of fashion trends and brands
Possess a strong sense of leadership
Excellent communication skills
Ability to stay composed during challenging situations
Ability to create and sustain great relationships
Experience in setting team targets and driving sales
To be immaculately presented and representative of the brand

Benefits

Competitive basic salary
Generous bonus structure
Gorgeous shoes each season
Amazing employee discounts

Our Stores

The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One

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About the Company

Kurt Geiger

Luxury footwear retailer selling premium shoes

Kurt Geiger is a premium footwear and accessories retailer in the luxury fashion market, offering men’s and women’s shoes such as Chelsea boots, sneakers, formal shoes, and loafers, through its own stores and online, plus lines from Kurt Geiger London and Carvela. It curates high-quality products and updates its collections regularly, with customers able to shop via online and physical locations. The brand differentiates itself by blending elegance with comfort and maintaining a consistent premium experience across channels, including fashion-forward and formal options. Its goal is to meet fashion-conscious shoppers’ needs for stylish, comfortable footwear and accessories across casual and formal settings through an omnichannel retail approach.

Company size: 1,001-5,000
Company stage: Acquired
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 1963

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