Société Générale de Surveillance

Testing, inspection, and certification services globally

Operations Supervisor

Business OperationsConfirmed live in the last 24 hours

Full-timeGuatemala City, GuatemalaNo salary listedIn-person

About the Job

Requirements

A degree in Industrial Engineering or a related field is required.
Five years of experience in similar operations positions in industrial-sector or intangible-services companies.
English language skills.
Customer service skills.
Market research skills.
Results orientation.
Problem analysis and evaluation skills.
Ability to persuade and sell.
Negotiation skills.
Knowledge of Microsoft Office and invoicing programs.

Responsibilities

Ensure organic growth and the normal development of operations according to applicable standards while maintaining SGS's image and reputation in the market.
Manage operations and customer service across different areas of Guatemala and Central America, administering activities according to the organization's regulations and guidelines to ensure quality service.
Meet business objectives while adapting to the country's regulations and laws and aligning with SGS practices.

Descripción del empleo

Responsable del crecimiento orgánico y desenvolvimiento normal de las operaciones de acuerdo a los estándares correspondientes manteniendo la imagen y reputación de SGS en el mercado.
Manejar las operaciones y el servicio al cliente en las diferentes áreas de Guatemala y Centro America, administrando sus actividades en base a las normativas y lineamientos de la organización con la finalidad de asegurar un servicio de calidad.
Cumplir con los objetivos del negocio, adaptándose a las regulaciones y leyes del país para adecuarse a las prácticas de SGS.

Requisitos

Educación: Ingeniero industrial y/o carrera a fin.
Experiencia: 5 años en posiciones similares en operaciones de empresas del sector industrial/servicios intangibles.
Habilidades: inglés, servicio al cliente, investigación de mercado, orientación a resultados, análisis/evaluación de problemas, habilidad para persuadir y vender, visionario, negociación, comunicación.
Conocimientos: Microsoft office y programas de facturación.

Información adicional

Horarios: Lunes a Viernes de 8:00am a 17:00pm y Sabados medio dia.

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1878

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