Job Details
The Dispatcher is responsible coordinating the logistics of Home Infusion delivery staff. This includes compiling patient supplies, scheduling deliveries, supply inventory management, driving as needed, preparing bio-hazardous and chemotherapeutic waste for disposal and other duties as assigned by management. The dispatcher must be an ambassador for Jefferson Home Infusion and shall provide superior customer service at all times to JHIS’s external and internal customers.
Job Description
ESSENTIAL FUNCTIONS:
Receives and manages telephone calls from patients, caregivers and other healthcare professionals who request medical supply deliveries based on the patient’s location assigns JHIS drivers for delivery of medication and supplies.
Continuously monitors vehicle utilization and status and requests additional resources from the Director, Health Ventures when appropriate.
Communicates with each JHIS driver via digital pager or cellular phone, assigning deliveries and coordinating logistics relating to the patient
Interacts with co-workers, visitors, and other staff consistent with the core values of the Hospital.
EDUCATIONAL/TRAINING REQUIREMENTS:
High School Diploma or GED equivalent
CERTIFICATES, LICENSES, AND REGISTRATION:
Certification as a Pharmacy Technician is preferred
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University Hospitals, Inc.
Primary Location Address
3500 Horizon Drive, King of Prussia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
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Medical, Clinical & Veterinary (1)