Global Senior Manager Key Account Management - Perishables

Job Purpose:

The Global Senior Manager, Key Account Management will be responsible for nurturing and growing relationships with our key Agri-commodity clients across the globe. This role is pivotal to our organisation's growth strategy, focusing on client retention, expansion, and delivering top-notch logistics solutions. 

The successful candidate will be an expert in the logistics and agri-commodities industry, have a deep understanding of client needs, and possess exceptional relationship-building skills.

Key Accountabilities:

1. Deliver / exceed revenue and profitability targets set in budget

2. Build vertical-led growth engine: Proactively manage 500 key accounts using structured plans (Account plans, Bingo card, Spiderweb), secure invitations to all potential tender opportunities and participate in qualified opportunities across all capabilities in our toolbox

3. Secure & convert opportunities: Proactively manage global key accounts using structured plans (Account plans, Bingo card, Spiderweb), secure invitations to all potential tender opportunities and participate in qualified opportunities across all capabilities in our toolbox

4. Maximize wallet share and account profitability: Proactively manage 500 key accounts using structured plans (Account plans, Bingo card, Spiderweb), secure invitations to all potential tender opportunities and participate in qualified opportunities across all capabilities in our toolbox

5. Improve tender visibility: Secure visibility and invites to all possible tender opportunities across assigned accounts.

Qualifications, experience and Skills:

• Bachelor’s degree in business, Logistics, Supply Chain Management, or a related field. MBA or advanced degree preferred.

• Insider knowledge and/or prior interaction with companies in the Agri-commodities industry.

• Experience with freight and contract logistics for Agri-comodities: Inter Continental Exchange (ICE) storage (legal and insurance aspects), bulk and containerized landside and Ocean/Air/Inland/Road/Rail transport, Emergency Air Freight solutions

• Prior exposure to Trade Finance and Market Access solutions

• Interaction with solution designers and Property development teams, including the design of packing stations, bulk terminals, warehouses for Agri-commodities10+ years of experience in logistics, supply chain management, or a related field.

• Proven track record in global key account management, with demonstrated client retention and growth success.

• Strong negotiation, communication, and presentation skills.

• Exceptional problem-solving and analytical abilities.

• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

• Proficiency in relevant software and tools (e.g., CRM systems, Excel, logistics software).

• Willingness to travel as needed to meet with clients and attend industry events.

• Experience with lean management principles and continuous improvement methodologies is preferred.

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