All Accor

Global hotel management, franchising, loyalty program

Security Officer

Security Guarding & PatrolUpdated on Nov 11

Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

Demonstrated experience handling security protocols and responding immediately.
Knowledge of evacuation, search, and rescue protocols.
Knowledge of property-loss prevention and prevention measures for fires and earthquakes.
Must reside in Mexico City or have no mobility issues.
Must be available to rotate shifts.

Responsibilities

Collect formal and informal information about losses and occurrences, and communicate it in accordance with department policies.
Prevent theft and damage to the property of guests, staff, and the company.
Respond to emergencies and take appropriate action.
Assist police and other government authorities with investigations while ensuring legal requirements are met.
Help guests and staff evacuate the building during emergencies, minimizing panic and maintaining control.
Communicate unusual incidents to the Supervisor/Security Manager and/or Duty Manager, and record all shift activity in the daily incident log.
Maintain the Security Control Room and monitor everyone entering through the staff entrance.
Ensure all visitors and contractors sign in and out and are properly escorted.
Assist other departments with requests as needed.
Regularly patrol public areas and the perimeter, particularly at night; inform the Supervisor or Duty Manager if leaving to perform another duty.
Report all accidents and record them in the accident log.
Record all guest and staff incidents in the log and send a separate email report to the Supervisor/Security Manager.

Descripción del empleo

Recopilar información formal e informal sobre pérdidas/ocurrencias y comunicarlas siguiendo las políticas del departamento.

Prevenir robos y daños a la propiedad de nuestros huéspedes, personal y la empresa.

Responder y tomar medidas apropiadas en relación con cualquier situación de emergencia.

Asistir a la Policía y otras Autoridades Gubernamentales en relación con cualquier investigación, asegurando el cumplimiento de los requisitos legales.

Ayudar a los huéspedes y al personal a evacuar el edificio en momentos de emergencia, asegurando que se minimice el pánico y se mantenga el control.

Comunicar cualquier incidente anormal al Supervisor/Security Manager y/o al Gerente de Turno, y asegurarse de que toda la actividad durante el turno quede registrada en el libro diario de incidentes.

Mantener la Sala de Control de Seguridad y supervisar a todas las personas que ingresen por la entrada del personal.

Asegurarse de que todos los Visitantes/Contratistas firmen su entrada y salida y sean escoltados adecuadamente.

Ser flexible y ayudar a otros departamentos con cualquier solicitud.

Las áreas públicas y el perímetro deben ser patrullados regularmente, esto es especialmente relevante por las noches cuando el hotel está "activo". Si tiene que ausentarse por algún otro deber, informe al Supervisor o Gerente de Turno.

Informar de todos los accidentes y registrarlos en el libro de accidentes.

Registrar todos los incidentes, tanto de huéspedes como de personal, en el registro y enviar un informe separado por correo electrónico al Supervisor/Gerente de Seguridad.

Requisitos

Experiencia comprobable en atención de protocolos de seguridad y reacción inmediata

Conocimiento de protocolos de evacuación, búsqueda y rescate

Conocimiento de prevención de riesgos patrimoniales, incendios, sismos

Radicar en Ciudad de Mexico o sin temas de movilidad

Disponibilidad para rotar turnos

Información adicional

El lugar de trabajo es en Av. Obregon, Colonia Roma Norte, Delegación Cuauhtemoc, Ciudad de México

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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