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First National Bank

Offers personal banking with online services.

Floating Relationship Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeBaltimore, MD, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • No prior job-related experience is required.
  • Strong customer service and sales skills are required.
  • Strong written and verbal communication skills are required.
  • Organizational, analytical, and interpersonal skills are required.
  • Attention to detail is required.
  • Ability to use a personal computer and job-related software is required.
  • Basic proficiency in Microsoft Word, intermediate proficiency in Microsoft Excel, and basic proficiency in Microsoft PowerPoint are required.
  • Experience in a related position and knowledge of banking policies, procedures, consumer products, and services are required.
  • A Nationwide Mortgage Licensing System and Registry identifier is preferred and will be required.
  • Frequent driving is required; overnight travel may be required for training, particularly during onboarding.

Responsibilities

  • Develop proficiency in basic consumer banking transactions, account servicing, and lending.
  • Execute branch leads as directed by the manager, complete customer transaction requests, and identify opportunities to convert transactions into qualified sales or referral leads.
  • Promote sales by greeting customers, identifying service and product needs, using sales leads, and making outbound calls.
  • Recommend and sell or cross-sell bank products and services.
  • Meet individual weekly sales and referral goals set by the branch manager.
  • Incorporate FNB digital products and services into customer interactions.
  • Use approved branch technology to enter and maintain accurate referral, customer, and applicant data.
  • Complete and manage the lifecycle of new and existing customer relationships according to consumer bank standards.
  • Perform routine operational duties, including teller transactions, in accordance with established policies and procedures.
  • Perform other related duties and projects as assigned.
  • Manage and monitor daily business risks, and report and respond to risks as required by the corporation's risk management program.
  • Comply with regulatory laws, guidelines, and company procedures.

About the Company

First National Bank

Offers personal banking with online services.

First National Bank provides a range of financial services for individuals and businesses, including checking and savings accounts and online and mobile banking. Through its digital platforms, customers can transfer funds, pay bills, review account activity, and manage debit cards from anywhere with an internet connection. Security is a core focus, with processes and systems in place to protect customer information and accounts. The bank differentiates itself by prioritizing secure, convenient online and mobile access to banking services, aiming to help customers manage their finances safely and conveniently, anytime, anywhere.

Company size
51-200
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1864

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