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Saks Global

Luxury retail operating group

Men's Sales Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeTroy, MI, USA$74.6k - $93.3kIn-person

About the Job

Requirements

  • A four-year degree is required.
  • Proficiency using available technology, including Word and Excel, is required.
  • Must be flexible to work evenings, weekends, and holidays as business needs require.
  • At least 3 years of management experience with comparable volume, or a proven track record of success managing a selling workforce and achieving results, is required.

Responsibilities

  • Establish deep client relationships and grow repeat business to achieve sales and event goals.
  • Deliver memorable shopping experiences to clients and plan client appointments to maximize results.
  • Maximize each client appointment by addressing the client's fashion needs.
  • Inform clients about in-store events to enhance their Saks experience and increase engagement.
  • Diagnose client spending and identify opportunities to increase engagement and wallet share.
  • Increase new client acquisition using marketing tools such as ccA+, social media platforms, referrals, and networking.
  • Build a personal brand as a fashion authority through proactive marketing and outreach.
  • Leverage social media strategically to promote a fashion-influencer presence and broaden connections beyond the client base.
  • Use multiple technology channels to strengthen existing relationships and guide new client acquisition.
  • Use a clienteling tool to stay connected with clients and make targeted recommendations based on shopping history and preferences.
  • Use technology to provide 24/7 service.
  • Stay informed about new merchandise deliveries in the store to maximize selling potential.
  • Own the store's sales experience and help achieve company objectives.
  • Facilitate partnerships across functions and leverage team skills to build a customer-centric sales experience while representing the Saks Fifth Avenue brand.
  • Develop the clienteling skills and selling behaviors of a high-performing team of direct reports.
  • Maintain visibility on the selling floor to coach and develop the selling team, while building sustainable client relationships through exceptional service and regular outreach.
  • Oversee onboarding, training, ongoing education, and performance management of the selling team to support teamwork and achievement of store goals.
  • Perform ad hoc responsibilities.

About the Company

Saks Global

Luxury retail operating group

Saks Global is a luxury retail operating group now presented publicly as Exemplar Luxury Group. The group supports luxury department-store and e-commerce businesses through merchandising, brand partnerships, customer experience, and shared operations. It serves luxury shoppers, brand partners, vendors, retail employees, and digital commerce customers. Its operating model centers on a portfolio model connecting store operations, e-commerce, merchandising, marketing, logistics, technology, and corporate services. Teams work across retail operations, merchandising, buying, e-commerce, marketing, technology, logistics, finance, and customer care. Teams support coordinated daily delivery.

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