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JP Morgan Chase

Runs a consumer bank and an investment bank

AI Transformation Program Manager - AI Transformation Community of Practice

Program ManagementConfirmed live in the last 24 hours
Full-time$123.5k - $200k

About the Job

Requirements

  • At least 8 years of experience across senior-audience program, forum, or transformation delivery in a complex enterprise, and strategy, consulting, or AI transformation leadership.
  • Experience owning an operating cadence for an executive audience, including roster management, run of show, post-event knowledge capture, and sharing.
  • Experience running program governance, integrated planning, risk and dependency management, and producing executive-ready reporting.
  • Experience preparing decision-ready materials for business heads and senior executives, including status reporting and framing clear asks.
  • Experience managing a program budget, including plan-versus-actual tracking, forecasting, and spend-risk reporting with a finance partner.
  • Hands-on experience using generative AI tools in one's own work, and a substantive point of view on enterprise AI transformation sufficient for peer conversations with transformation leaders.
  • Experience leading stakeholders across human resources, strategy, finance, events, and business partners on a shared agenda.
  • Advanced proficiency with program-management and collaboration tools and executive materials, and willingness to travel up to 20 percent for flagship events.

Responsibilities

  • Own end-to-end delivery and operations of the community, partnering with the Executive Director, who has overall accountability and owns the content and curriculum agenda, and drive the capability, people, budget, and partner delivery needed to support the leaders.
  • Structure leaders' ambiguous problems, including portfolio choices, capability gaps, organization design, and controls, into actionable problem statements and connect business teams to mobilize relevant people.
  • Design and own the community operating cadence, including the summit, recurring deep-dive sessions, operations and moderation of the always-on virtual community, decision forums, escalation paths, and artifacts that translate surfaced issues into action.
  • Maintain the authoritative view of AI Transformation Leads across businesses and functions, including their roster, sponsors, active initiatives, and engagement history.
  • Build and manage the integrated program plan, milestone map, critical path, and risk and issue register; escalate blockers with clear options and trade-offs.
  • Deliver the flagship summit end to end, partnering with strategy and events colleagues on venue, production, and run of show, and with the Executive Director on content architecture.
  • Establish and run executive-ready reporting for senior sponsors on how the community accelerates leaders, including barriers removed, time to capability, cross-business reuse, and transformations moving into value.
  • Own knowledge capture across community touchpoints and route emerging patterns in leaders' requests to the Executive Director for the content slate, Strategy for the AI Transformation Playbook, and capability owners for their roadmaps.
  • Manage the program budget with the finance team, including plan-versus-actual tracking, forecasting, and spend-risk reporting, and own vendor management, statements of work, and service-provision oversight.
  • Serve as the operating counterpart to executive development colleagues, integrating the community cadence and logistics with the broader senior-leader offering.

Desired Qualifications

  • Prior experience running a senior-audience community of practice, guild, or forum at scale, or comparable flagship-event ownership.
  • Prior partnership with a dedicated executive development function on shared senior-leader offerings.
  • Experience integrating a community or forum program with an enterprise playbook or methodology.
  • Familiarity with a regulated environment and its governance expectations, with a risk and controls mindset embedded in planning.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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