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Universal Health Services

Manages hospitals and behavioral health facilities

Senior Application Analyst - Epic Professional Billing

Enterprise ApplicationsUpdated on Nov 13
Full-timeKing of Prussia, PA, USA

About the Job

Requirements

  • Five or more years of Information Systems experience in an acute care or ambulatory, multi-facility setting.
  • Working knowledge of information system application design, development, implementation, enhancement, and support methods and practices.
  • Comprehensive working knowledge of clinical and/or appropriate operational application analysis, design, build, deployment, modification, and troubleshooting techniques.
  • Ability to work with end users to determine software specifications, hardware requirements, and process improvement workflows.
  • Ability to create system documentation, project plans, test scripts, and education materials.
  • Working knowledge of project management methodology and Information Systems standards, change control, quality, and system performance methods and metrics.
  • General familiarity with end-user business practices, concepts, and terminology sufficient to support clinical and/or appropriate operational applications.
  • Ability to transfer knowledge and mentor team members.
  • Excellent written and verbal communication skills.
  • Epic certification in Professional Billing/Claims.

Responsibilities

  • Meet regularly with users, vendors, and Information Systems staff to develop or modify system specifications.
  • Provide advanced design solutions for applications and prepare appropriate documentation.
  • Supervise development of test data, system testing, and documentation for all phases of the application development life cycle.
  • Perform quality assurance on application functionality.
  • Research and resolve implementation-related Customer Support Center tickets.
  • Adhere to appropriate UHS Project Management standards.
  • Ensure strict adherence to work plans and report serious deviations to management.
  • Oversee user training in application operating procedures.
  • Provide support and project direction to UHS entities as needed.
  • Recommend and implement controls and procedures to protect UHS assets from intentional or inadvertent modification, disclosure, or destruction.
  • Research and resolve Customer Support Center tickets, including major application upgrades.
  • Adhere to UHS Service Level and Change Management Policies.
  • Provide on-call support as scheduled.
  • Establish and maintain regular communications with the user community.
  • Train analysts in performing their duties as required.
  • Provide technical support and guidance to other team members as required.
  • Prepare and promptly submit routine and special reports.
  • Interview applicants for vacant positions as needed using appropriate interview techniques.
  • Contribute to performance evaluations of less experienced staff members as needed.
  • Keep management informed of activities, needs, and problems.
  • Perform other tasks as required by management.
  • Travel domestically in the United States for projects, usually 25% and sometimes more.

Desired Qualifications

  • Registered Nurse, clinical, or operational experience in the supported Epic module is preferred.
  • Project Management experience is preferred.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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