Essential Functions:

• Lead by example, and foster a culture of excellence and innovation within the Enterprise Tech Practice. 
• Utilize your 10+ years of experience to ensure client satisfaction, oversee project success, and maintain strong, long-lasting client relationships. 
• Play a pivotal role in driving new business within the enterprise practice, identifying opportunities, and contributing to proposal development. 
• Serve as a mentor and manager, providing guidance on client management, professional development, and strategic direction. 
• Support and coach teams in building expertise within the B2B technology sector, fostering ongoing learning and living the agency values of a growth mindset. 
• Contribute to the development of the overall strategy for the Enterprise Tech Practice, aligning it with the agency’s goals and vision. 
• Collaborate with enterprise B2B clients and their executive teams, driving communication strategies that align with their goals. 
• Identify and address organizational challenges and emerging issues, devising and executing effective communications strategies. 
• Manage the daily operations of client accounts, including budgeting, planning, and staff development. 
• Recruit and oversee a communications team to execute strategies effectively. Mentor and develop staff members, ensuring ongoing growth and achievement. Establish and track staff performance goals and conduct annual performance reviews. 
• Attend industry events to maintain professional development and expand business contacts. 

Requirements:

• Bachelor’s degree in journalism, communications, or related field or equivalent experience
• At least 10 years of experience in operational-level communications, either in PR agencies or enterprise tech b2B in-house teams. 
• Exceptional leadership and team management skills with a minimum of 5 years of senior leadership experience with demonstrable impact on clients, company, and team. 
• Extensive industry knowledge encompassing a minimum of three key areas within B2B enterprise technology: artificial intelligence, data infrastructure, cloud, storage, app and software development, and analytics, etc. In-depth knowledge of the B2B technology sector. 
• Proven track record of building and maintaining strong client relationships. Ability to develop strategic insights forming the foundation of integrated client plans. 
• Strong business development acumen with a history of contributing to new business growth. Ability to measure ROI in communications activities. 
• Outstanding communication, interpersonal, and presentation skills.
• Ability to develop strategic insights forming the foundation of integrated client plans.
• Proficiency in cultivating connections with C-level executives at tech enterprises.
• Experience with social and digital programs, including engaging leaders for integrated client plans.
• Demonstrated skill in proactively building relationships with top-tier reporters and editors, achieving high-impact media placements.
• Experience in building, mentoring, and coaching a team of communications specialists.
• A strategic thinker with the ability to influence and engage with direct and indirect reports to provide guidance and mentorship to team members. 
• Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
• Experience identifying and pitching new clients. Proficiency in leveraging a robust network of potential new clients, and partners to bolster the enterprise practice and drive business growth.
• Demonstrated expertise in effective new business development, supported by a verifiable history of successfully securing and maintaining new clients.
• Ability to work with a team of leaders to guide the direction and culture of the agency.
• Excellent judgment and creative problem-solving skills.
• Excel in a dynamic setting with multiple competing priorities.

Highwire Perks:

• Competitive salary
• Merit-based bonuses and promotions
• Hybrid work model to suit your schedule and lifestyle
• Excellent vacation policy including an extended break for summer and winter holiday
• Participate in Empower Hours on Fridays; Team has the ability to log off by 3 pm
• 401K Match
• Medical and dental benefits/ FSA
• Paid Parental Leave
• Commuter Benefit
• Home office equipment stipend
• Growth Mindset Stipend of $100 annually for books, exhibitions, etc.
• Cell phone reimbursement
• Wellness benefit
• Donation Match
• Full-time writing Coach
• Mentorship
• Monthly recognition programs
• Employee referral bonus
• New business referral bonus
• Quarterly Highwire fun events – Thanksgiving is our favorite holiday
• Dog-friendly work environment
• Extremely supportive, nurturing environment with many opportunities for learning and growth