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American Red Cross

Delivers disaster relief and blood services

Community Disaster Program Manager

Community Outreach & ProgramsConfirmed live in the last 24 hours
Full-timePortland, ME, USA

About the Job

Requirements

  • A bachelor's degree or an equivalent combination of education and related experience is required.
  • At least five years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service is required.
  • A valid driver's license and a clean motor vehicle record are required.
  • Excellent interpersonal, verbal, and written communication skills are required.
  • Demonstrated analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop creative processes for continuous program or service improvements are required.
  • A proven record of collaboration with diverse groups and individuals representative of community demographics is required, along with managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
  • Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook, is required.
  • Ability to work outside regular duty hours, including nights and weekends, is required.
  • Employees must meet all training and physical capacity requirements for deployment.
  • The role requires sitting; handling or feeling objects; talking or hearing; reaching with hands and arms; and occasionally standing, walking, stooping, kneeling, crouching, or crawling. It requires frequently lifting or moving up to 15 pounds and occasionally lifting or moving up to 30 pounds, as well as close, distance, color, peripheral, and depth vision and the ability to adjust focus.
  • The work environment has moderate office noise. The employee must be able to work in a small cubicle and sit at a computer terminal for an extended period.

Responsibilities

  • Ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in the assigned geographic area; and determine readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps.
  • Work with volunteers to ensure that the communities served are ready to respond to disasters.
  • Lead and support a diverse volunteer team responsible for implementing volunteer-led disaster cycle services programming throughout the assigned geographic area or functional activities throughout the region, including mass care, response, community preparedness, recovery, planning, and readiness.
  • Implement disaster cycle services activities within the assigned geographic area or specific functional activities within the region.
  • Develop and support disaster volunteers, who are the primary workforce and representative of the communities they serve, culturally and linguistically.
  • Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet responsibilities in disaster readiness, preparedness, response, and recovery.
  • Lead and coordinate efforts in the assigned geographic area to prepare and mobilize communities and engage partners with functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
  • Build relationships and collaborate with internal employee and volunteer partners in a matrix management environment.
  • Act as the Red Cross disaster subject matter expert within the assigned geographic area to maximize Red Cross presence, community engagement, and mobilization.
  • Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during, and after disasters.
  • Initiate and coordinate disaster relief operations in the assigned geographic area or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.
  • Identify, build trust in, and increase access to disaster services in diverse, historically underserved communities.
  • Build relationships and partnerships with trusted and diverse organizations within assigned priority communities to extend the reach and trust of the Red Cross.
  • Regional disaster employees must deploy to disaster relief operations outside their region at least once a year.

Desired Qualifications

  • Prior emergency management or responder experience.
  • Prior volunteer management experience.
  • Prior Red Cross experience.

About the Company

American Red Cross

Delivers disaster relief and blood services

The American Red Cross provides emergency relief and humanitarian aid by mobilizing volunteers, donors, and staff to respond to disasters and everyday needs. Its main activities include collecting and supplying blood, running disaster response operations, offering life-saving training (such as CPR and first aid), supporting military families, and promoting preparedness in communities. The organization works by coordinating volunteers, managing blood banks and donation drives, deploying resources during emergencies, and teaching people essential emergency skills. What sets it apart from many other aid groups is its nationwide network and established infrastructure that combines disaster response, blood services, and preparedness programs under one umbrella, backed by a steady flow of donations and volunteers. The goal is to prevent and relieve human suffering by being ready to help at any time, at home and around the world.

Company size
10,001+
Company stage
Grant
Total funding
$1.2M
Headquarters
Washington DC, District of Columbia
Founded
2002

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