Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

We’re seeking a Product Owner to join our public safety analytics and data platform team, with a focus on analytics, data conversion, and third-party integration tools. In this position, you will connect stakeholders, technical teams, and end-users to ensure our product meets the needs of public safety professionals and boosts operational efficiency. Collaborating with various stakeholders, you’ll play a vital role in maximizing the value delivered by our teams, ensuring that the backlog and sprint planning align with our roadmap priorities.

What you can expect to work on:

If you were part of our team, here are some tasks you might have tackled last week:

Stakeholder Engagement:

Collaborate with law enforcement agencies, emergency services, and other stakeholders to gather requirements and feedback.
Act as the primary point of contact for stakeholders, addressing their needs and concerns.
Meet with internal stakeholders to seek input and prioritize initiatives.

Product Vision & Strategy:

Leverage your understanding of our end users and market demands to contribute to the product vision and roadmap.
Prioritize and define the product backlog based on stakeholder input, business value, and technical feasibility.
Establish key performance indicators (KPIs) to assess product success and user satisfaction.
Use data-driven insights to continuously iterate and enhance the product.
Stay updated on industry trends and regulatory changes affecting public safety data.

Backlog Management:

Prioritize the product backlog in line with stakeholder input, business value, and technical feasibility.
Write clear, actionable user stories and acceptance criteria for development teams.
Weekly grooming with the team to maintain a healthy backlog with prioritized stories ready for development.

Cross-Functional Collaboration:

Work closely with UX/UI designers to ensure a user-centric product design.
Partner with engineering teams to facilitate the successful delivery of product features, ensuring alignment with technical capabilities.
Collaborate with growth, client support, and client success teams to roll out and promote adoption among clients.

Training & Support:

Develop training materials and provide support to end-users to maximize product adoption.
Advocate for users to ensure a positive and productive experience.

What we expect from you

Five years of experience in B2B SaaS product management.
Technical product management experience is advantageous.
Daily, hands-on collaboration with engineering teams.
Exceptional written and verbal communication abilities.
Demonstrated success in launching products and features for clients.
Experience working closely with internal stakeholders.
Proficient in communicating with clients and third-party vendors.
Strong knowledge of the Software Development Life Cycle (SDLC).
Familiarity with Agile methodologies is required.
Preferred experience in developing technical products, including analytics, data conversion, and integrations.

People who thrive on our team also tend to share the following characteristics:

Humble, open, and curious. You understand that team is the key to success.
Excited, motivated and passionate. You love solving problems and taking ownership.
Collaborative, empathetic and friendly. You play well with others and enjoy speaking up on behalf of others.

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43’s security measures all employees must: Engage in appropriate use of the company’s electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email protected] requesting the accommodation.

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