Full-Time

Client Inquiries Manager

Information Security & Compliance

Posted on 5/20/2024

Movable Ink

Movable Ink

501-1,000 employees

AI-driven scalable personalization marketing platform

AI & Machine Learning

Senior

Remote in USA

Required Skills
Communications
Requirements
  • 5+ years of experience in information security, operational risk, third party assessments, deals desk support, or security sales roles
  • Proven experience working in a high-growth tech company
  • Excellent written and verbal communication skills
  • Experience collaborating with stakeholders at all levels
  • Knowledge of privacy/security-related legal, regulatory, and compliance frameworks such as GDPR, CCPA, SOC 2, or ISO 27001/27701
Responsibilities
  • Lead the end-to-end deal support lifecycle for the information security and compliance team
  • Analyze client security requests and estimate required resources and time needed to complete
  • Support elements of continuous program improvement and process automation
  • Work closely with the Deals Desk team to prioritize and assign SLAs
  • Manage resources and timelines for client inquiries and audits
  • Serve as a primary contributor to client due diligence questionnaires
  • Review security provisions in client agreements to align with security program
  • Interface with clients as the information security representative
  • Communicate requirements, timelines, and status updates with stakeholders
  • Assist in the development and maintenance of client inquiry management software
  • Help maintain a Knowledge Base of frequently-asked-questions

Movable Ink offers a platform that leverages AI and automation to enable scalable, omni-channel personalization for marketers by activating data and employing AI decisioning to deliver personalized content across digital channels. The platform integrates with widely used marketing technologies to generate personalized content, providing reliability, support, and reference applications for marketers.

Company Stage

Series D

Total Funding

$97.3M

Headquarters

New York, New York

Founded

2010

Growth & Insights
Headcount

6 month growth

5%

1 year growth

2%

2 year growth

2%
INACTIVE