Associate Manager

Reimagining insurance: how AI, ecosystems, and specialty lines are driving the next growth wave. March 24, 2026 As insurers accelerate their digital transformation journeys, specialty and commercial insurance are emerging as powerful growth engines for the industry. Driven by evolving risk landscapes, regulatory shifts, and rapid technological innovation, insurers are rethinking traditional operating models and embracing more agile, ecosystem-led approaches. In a conversation with Elets Technomedia, Rajeev Batra, Executive Vice President - Insurance at Coforge, shares how technology, AI, and strategic partnerships are redefining specialty insurance and enabling insurers to scale with speed, resilience, and precision. As insurers accelerate their digital agendas, specialty and commercial insurance are fast emerging as key growth engines for the industry - and for Coforge. Specialty insurance, which addresses complex and non-standard risks, is entering a decisive phase of transformation driven by technology, regulation, and evolving risk profiles. Over the next few years, specialty insurers will increasingly expand into emerging risk categories such as climate-related exposures, supply-chain disruptions, cyber threats, and environmental liabilities. At the same time, the market is shifting toward more carrier-centric operating models, with flexible policy terms, modular coverage structures, and pay-per-use constructs becoming central to product design. Regulatory scrutiny is also intensifying, particularly across cyber, aviation, professional indemnity, and environmental liability lines - making compliance-by-design a critical requirement rather than an afterthought. To help specialty carriers respond to these dynamics, Coforge has built an "Insurance-in-a-Box" toolkit that enables faster, more efficient product launches through a partner-driven model. Insurers can selectively deploy ready-made insurance components, paying only for what they implement, while retaining the ability to customize at scale. Backed by Coforge's strategic alliances with leading core SaaS platforms, global cloud hyperscalers, and modern AI-led Insurtech firms, the approach allows specialty insurers to innovate with confidence, accelerate speed-to-market, and build resilient ecosystems. As part of its global expansion across the US, Europe, and Australia, Coforge is deepening its Insurtech partnerships with a sharp focus on domain-led innovation. Batra explains that partner selection is guided by the ability to seamlessly integrate with core insurance platforms and meaningfully enhance - or reimagine - key elements of the insurance value chain. These collaborations are designed to drive automation from the front office through the middle and back office, delivering tangible business outcomes and helping insurers build future-ready operating models. Generative AI is now emerging as a powerful catalyst across underwriting and claims - areas that have traditionally been slower to adopt new technologies. Coforge is leveraging GenAI to automate document-heavy workflows such as submission intake, policy administration, operational processing, and First Notice of Loss (FNOL), delivering significant gains in speed and accuracy. Beyond automation, GenAI enables advanced media ingestion, contextual knowledge augmentation, workflow orchestration, and multi-agent collaboration across the insurance lifecycle - from quoting and underwriting to third-party integrations and downstream systems. Coforge has developed a portfolio of more than 30 insurance-specific accelerators in collaboration with tier-1 specialty carriers. These accelerators span marketing, distribution, product management, underwriting and risk, policy servicing, claims, and finance and accounting. Applied across specialty lines such as political and environmental risk, they enable straight-through processing through advanced appetite checks and rule-based decisioning - built on compliance-first architectures to ensure regulatory alignment and measurable ROI. Cloud hyperscalers and core platforms form the foundation of Coforge's insurance transformation strategy. Guided by its philosophy of "The Power of Many and the Impact of One Ecosystem," Coforge combines AI-native cloud services, scalable infrastructure, and DevSecOps automation to deliver both agility and cost efficiency. By integrating leading platforms such as Guidewire and Duck Creek, Coforge has helped insurers accelerate product launches by up to 40 percent. In one large-scale engagement, Coforge deployed over 40 insurance products for a $7-billion global specialty P&C insurer across 17 countries, using a single Azure cloud instance to support multi-currency, multilingual, and multi-time-zone operations. In another AWS-native core transformation program, infrastructure costs were reduced by 25 percent and deployment cycles were shortened from weeks to days through optimized workloads, embedded automation, and cloud-native design. Legacy modernization remains one of the industry's most complex challenges, and Coforge addresses it through a phased, low-risk transformation approach. This begins with decoupling legacy systems and enabling API-led integration to support gradual cloud migration. Central to this strategy is Forge-X, Coforge's integrated engineering and delivery platform, purpose-built to drive AI-powered modernization at scale. Forge-X brings together domain intelligence, AI agents, and industry-specific tools such as CodeInsightAI for reverse and forward engineering, BlueSwan for AI-driven quality assurance, NORTHSTAR for CI/CD observability, and EvolveOps.AI for autonomous IT operations across hybrid environments. This modernization framework has been successfully applied across multiple commercial and specialty carriers. For example, Coforge helped a $2-billion DWP commercial and specialty carrier in the US Midwest consolidate and modernize 27 products across multiple business units by implementing a SaaS-based policy administration platform - reducing quote turnaround times from days to just hours. Looking ahead, Coforge's insurance growth strategy is anchored around three clear priorities. The first is expanding deeper into emerging risk segments by embedding AI-first operating models that drive efficiency and speed-to-market. The second focuses on strengthening relationships with tier-1 insurers and Fortune 500 carriers by combining deep specialty insurance expertise with platform engineering and partner-led innovation. The third priority is the continued evolution of Coforge's AI-driven legacy modernization framework, using template-based approaches to fast-track transformation journeys for both existing and new clients. As the industry accelerates toward agentic AI, customer engagement and claims management are undergoing fundamental change. Batra emphasizes that responsible AI adoption - grounded in transparency, ethics, and human oversight - will be central to sustaining trust. AI-powered platforms are enabling customers to self-serve, access real-time information, and manage policies with ease, while human expertise remains available for complex or sensitive interactions. Within Coforge's ecosystem, agentic AI is already reshaping roles across the insurance value chain. Agents are empowered with instant policy insights and personalized recommendations, brokers can deliver faster and more transparent advisory services, underwriters benefit from richer data and advanced analytics for sharper risk selection, and claims adjusters are supported by AI-driven fraud detection and automated reviews - leading to quicker resolutions and improved loss ratios. Real-time, AI-powered decisioning is becoming a critical differentiator for specialty insurers operating in volatile and complex markets. By combining advanced AI with unified, high-quality data layers, insurers can deliver more accurate risk segmentation, flexible underwriting structures, and modular coverage options across lines such as political, environmental, and cyber insurance. The result is faster decisions, greater transparency, and superior customer outcomes - strengthening both competitiveness and long-term trust. "Exciting news! Elets technomedia is now on WhatsApp Channels Subscribe today by clicking the link and stay updated with the latest insights!" Click here! Elets The Banking and Finance Post Magazine has carved out a niche for itself in the crowded market with exclusive & unique content. Get in-depth insights on trend-setting innovations & transformation in the BFSI sector. Best offers for Print + Digital issues! Subscribe here | www.eletsonline.com/subscription/ Get a chance to meet the Who's who of the Banking & Finance industry. Join Us for Upcoming Events and explore business opportunities. Like Elets Group LLC. on Facebook, connect with Elets Group LLC. on LinkedIn and follow Elets Group LLC. on Twitter, Instagram & Pinterest.

Innovation leader Duncan Wardle and entrepreneur Seb Terry to speak at Duck Creek Formation '26: Agents of Innovation. Mar 18, 2026, 08:02 ET Speakers to explore how AI is reshaping creativity and collaboration across insurance industry BOSTON, March 18, 2026 /CNW/ - Duck Creek Technologies, the global intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, announced Seb Terry and Duncan Wardle as keynote speakers for Formation '26: Agents of Innovation. Formation '26 is Duck Creek's annual user conference designed to convene insurance and technology leaders to exchange insights, accelerate innovation, and shape the industry's next chapter. The event will take place at the Signia by Hilton Bonnet Creek Resort in Orlando, Florida, and bring together more than 800 carriers, partners and ecosystem leaders for meaningful learning, collaboration, and real-world application. Together, these keynote speakers will set the tone for Formation '26, bringing distinct perspectives that will shape the event's most anticipated sessions. Duncan Wardle is a former Head of Innovation and Creativity at The Walt Disney Company and the founder of the innovation consultancy iD8 & innov8. During his tenure at Disney, he helped teams across Pixar, Marvel, Lucasfilm, Imagineering and Animation develop new ideas and experiences that reshaped global storytelling and consumer engagement. In his Formation '26 keynote "Working in Harmony with AI" Wardle will address how insurers can approach artificial intelligence as a collaborator rather than a threat. His session will explore how AI can remove repetitive work-free teams to focus on creativity and empathy and help carriers build sustainable competitive advantage in underwriting claims and customer experience. As a multiple TEDx speaker and contributor to Fast Company, Harvard Business Review, and Forbes Wardle brings practical frameworks that align directly with the Formation theme of empowering agents of innovation across organizations. Seb Terry is a leading voice in fostering human connection, high performance, and personal transformation. After the death of a close friend in his mid-twenties, Terry asked himself a single question about happiness and responded by creating a list of 100 life goals that would ultimately reshape his path and inspire millions. His journey has included experiences ranging from marrying a stranger in Las Vegas to helping a quadriplegic athlete complete a half marathon and has been featured on ESPN and Discovery Channel. In his keynote "Strong Alone. Better Together." Terry will focus on how trust, connection, and shared purpose enable teams to move faster, collaborate more effectively, and innovate with confidence in highly regulated industries. His message underscores the human capabilities that technology cannot replace and highlights why connection remains central to successful transformation. Terry has shared his frameworks with organizations including Google, Berkshire Hathaway, Bank of America, and McKesson. "Duncan and Seb bring powerful, complementary perspectives on what it means to be an agent of innovation today," said Tyler Jones, Chief Marketing Officer of Duck Creek Technologies. "The future of insurance will be defined by AI, but its true power is unlocked when advanced technology and passionate people move forward together, united by purpose and unafraid to redefine what's possible." At Formation '26, Duck Creek will also unveil its vision for agentic AI and how intelligent agents will help insurers reshape decision-making, automation, and operational agility across insurance. As the industry enters a new era of AI-powered collaboration, Wardle's and Terry's perspectives on creativity, trust, and human ingenuity provide a powerful foundation for understanding how technology and people can innovate together. Formation '26 features general sessions, product news, panel discussions, partner showcases, and ample opportunities for connection and learning that support professional growth and operational success. Attendees will also have access to the interactive Launchpad featuring 40+ partners and insurtech innovations. About Duck Creek Technologies Duck Creek Technologies is the global intelligent solutions provider defining the future of the property and casualty and general insurance industry. We are the platform upon which modern insurance systems are built enabling the industry to capitalize on the cloud to run agile intelligent and evergreen operations. Authenticity purpose and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when where and how they need it most. Our market leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. Follow Duck Creek on LinkedIn and X. SOURCE Duck Creek Technologies, Inc.

Country-Wide Insurance selects Duck Creek Clarity to drive insight-led growth français. Mar 10, 2026, 08:01 ET Duck Creek Clarity Unlocks Actionable Insights to Strengthen Decision Making BOSTON, March 10, 2026 /CNW/ - Duck Creek Technologies, the global intelligent solutions provider defining the future of property and casualty (P&C) insurance, today announced that Country-Wide Insurance has partnered with Duck Creek Technologies to deploy Duck Creek Clarity to strengthen its data and analytics capabilities and prepare for its upcoming go-live on Duck Creek OnDemand with Active Delivery. Duck Creek Clarity, a cloud-native data management, reporting and analytics platform that is integrated with Snowflake and unifies an organization's policy, billing, and claims data with external data, enables insurers to realize lower combined ratios and deliver more personalized customer experiences. Combined with the Duck Creek Active Delivery approach, insurers receive continuous software updates to eliminate timely, costly upgrades. Country-Wide selected Duck Creek Clarity as a strategic solution to accelerate its digital transformation. With Clarity's scalable architecture, advanced analytics capabilities, and seamless integration, Country-Wide is well-positioned to meet evolving customer expectations and drive operational efficiency across the enterprise. "Adopting Duck Creek's Active Delivery model with continuous, silent, and cloud-enabled product updates was a critical step in Country-Wide's transformation journey. Our partnership with Duck Creek to implement Clarity ensures we are ready for the future," said Nick Filacouris, President of Country-Wide. "Clarity's intuitive design, advanced analytics, and seamless integration will empower our teams with real-time insights that drive smarter decisions, streamlined operations, and greater value for our customers." What Duck Creek Clarity Delivers * Enhanced Decision-Making: Provides powerful analytics and real-time data insights to support quick, effective decision-making. * User-Friendly Interface: Simplifies complex data processes, reducing the learning curve and freeing teams to focus on strategic priorities. * Scalable Cloud-Based Platform: Built on Duck Creek's SaaS infrastructure, offering flexibility and scalability without significant additional investment. * Streamlined Operations: Integrates seamlessly with other Duck Creek solutions to automate workflows, minimize errors, and boost efficiency. * Comprehensive Risk Insights: Equips insurers with advanced tools for risk assessment and trend identification to improve policy and claims management. "Country-Wide's decision to adopt Clarity ahead of their 2026 go-live underscores their commitment to innovation and readiness for Active Delivery," said Chris McCloskey, Chief Operating Officer at Duck Creek Technologies. "We are proud to support Country-Wide on their digital transformation journey and help them deliver greater agility, efficiency, and customer value." About Country-Wide Founded in 1963, Country-Wide Insurance Company is a New York - based, family-owned property and casualty insurer serving individuals and businesses throughout the New York metropolitan area. For more than six decades, Country-Wide has focused on providing dependable private passenger and commercial automobile insurance solutions tailored to the unique needs of urban drivers and small businesses. By combining deep market knowledge with ongoing investments in technology and operational modernization, Country-Wide continues to enhance efficiency, strengthen decision making, and deliver consistent value to policyholders across its portfolio. About Duck Creek Technologies Duck Creek Technologies is the global intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. Follow Duck Creek on our social channels for the latest information - LinkedIn and X. SOURCE Duck Creek Technologies, Inc.