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IHG

Global hotel company

Spa Therapist - Crowne Plaza

Massage & BodyworkUpdated on Nov 10
Full-timeAustraliaNo salary listed

About the Job

Requirements

  • Experience delivering both facial and body treatments.
  • Exceptional guest service and communication skills.
  • Strong retail and upselling confidence.
  • Excellent grooming, presentation and attention to detail.
  • A calm and positive approach in a luxury environment.
  • Availability across a 7-day roster, including weekends.

Responsibilities

  • Perform luxury spa treatments, including massages, facials and body therapies.
  • Personalise treatments to suit each guest’s needs.
  • Recommend retail products and promote re-bookings.
  • Maintain impeccable treatment room presentation and hygiene standards.
  • Support a calm, welcoming and professional spa environment.
  • Stay current with wellness trends, products and treatment techniques.

Desired Qualifications

  • Two years of experience as a Spa Therapist is preferred but not essential.
  • A Diploma in Beauty Therapy and/or Certificate IV in Massage is ideal.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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