Simplify Logo

Full-Time

Director – Business Analytics

Confirmed live in the last 24 hours

Vivid Seats

Vivid Seats

501-1,000 employees

Online marketplace for live event tickets

Senior, Expert

Chicago, IL, USA

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Power BI
Python
Communications
SQL
Tableau
Marketing
Business Analytics
Looker
Data Analysis
Google Analytics
Requirements
  • Bachelor’s degree
  • Minimum of 8 years leading a high performing analytics team, with progressive career experience in analytics with hands-on experience working with data methods and analysis.
  • Strong business acumen alongside the technical chops to pick things up quickly.
  • Expertise working with data visualization tools and techniques (e.g. Looker, Tableau, SQL, Power BI, Python); experience working with Google Analytics a strong plus.
  • Strong background in statistical analysis and analytical methods to derive insights.
  • Effective communication skills are necessary including the ability to distill complex data sets into simple concepts and clear, concise and compelling recommendations.
  • Ability to accurately scope out tasks and projects in order to orchestrate the right people and processes to achieve the end goal or objective; nimble enough to anticipate and react to changes and roadblocks and can evaluate results and pivot when necessary.
  • Strong leadership skills with a focus on mentorship, teamwork and collaboration.
  • An understanding of how to build relationships and establish trust with cross-functional stakeholders to ensure effective teamwork and accomplish complex objectives.
  • Desire to work in a fast-paced and dynamic industry.
Responsibilities
  • Develop and oversee strategy to enable and ensure data driven decision-making across pricing, marketing, product and our ticketing marketplaces.
  • Lead the provision of clean, easy-to-use data across the company, working in partnership with Data Engineering and the greater Technology organization.
  • Manage business visualization tools (Looker, Tableau) and platforms ensuring data accuracy, accessibility and availability.
  • Create and maintain the necessary structures to provide monitoring of daily and weekly performance trending with ongoing adjustments and recommendations.
  • Work closely with various departments and business leaders to understand their data needs to provide effective support and facilitate data-driven decision making across the company.
  • Stay updated with business trends and technologies. Propose and implement improvements in data, reporting and analytical tools and processes. Inspire and drive the team to operate as a best-in-class analytics function.
  • Provide strategic leadership for the Business Analytics team, setting overall goals and priorities and ensuring the team’s alignment to organizational objectives. Lead, develop and coach a team of analytics professionals, providing guidance and mentorship to foster a high-performance culture.

Vivid Seats operates an online ticket marketplace that connects buyers and sellers of tickets for live events, such as sports games, concerts, and theater performances. The platform allows sellers to list tickets they have already purchased, while buyers can browse these listings to find tickets that suit their preferences. Vivid Seats generates revenue by charging a service fee, which is a percentage of the ticket price, paid by the buyer at the time of purchase. The website and mobile app offer features like searching for tickets by quantity, price, or seat location, and provide electronic transfer options for secure ticket delivery. Vivid Seats stands out from competitors with its user-friendly mobile app and strong customer support, which includes guarantees for valid ticket delivery. The company's goal is to create a reliable and convenient platform for people to access live events.

Company Stage

IPO

Total Funding

$350.3M

Headquarters

Chicago, Illinois

Founded

2001

Growth & Insights
Headcount

6 month growth

2%

1 year growth

5%

2 year growth

15%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recent investments from Millrace Asset Group and Dynamic Technology Lab indicate strong investor confidence and potential for growth.
  • The company's ability to generate over $1 billion in gross order value in Q1, with an 18% revenue increase, highlights its robust financial performance.
  • Vivid Seats' involvement in high-profile events and initiatives, like the Maxim Big Game Experience and MusiCares' Humans of Hip Hop, enhances its brand visibility and market reach.

What critics are saying

  • The competitive nature of the secondary ticket market requires continuous innovation to maintain market share.
  • Economic downturns or shifts in consumer spending habits could negatively impact ticket sales and revenue.

What makes Vivid Seats unique

  • Vivid Seats distinguishes itself with a user-friendly mobile app and comprehensive customer service, setting it apart from other secondary ticket marketplaces.
  • The platform's electronic transfer options and guarantees for valid tickets add a layer of trust and reliability that enhances the user experience.
  • Vivid Seats' strategic partnerships and investments, such as those with Stockperks and DraftKings, bolster its market position and offer unique value propositions.