General Manager - KYC

About Ontra
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.

Our Culture
Ontra is built for people who want real ownership from day one in an environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.

Ontranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values.

About the Role

For this job, we are currently only hiring candidates based in the New York City metropolitan area, with a hybrid schedule of two days per week in our Bryant Park office.

Ontra is seeking a General Manager, KYC reporting into our Chief Product Officer.

We’re looking for candidates who are excited to take an existing business bet and scale it into a profitable, category-defining business, own growth and innovation outcomes from end to end, and rally cross-functional teams behind a single, bold direction.

If you’re a founder-minded operator who thrives in ambiguity, makes decisive calls, and knows when to say no to good ideas in order to back great ones, we’d love to get to know you.

What You’ll Do

• Scale a Business Bet: Take KYC and grow it into a fully scaled, profitable business.

• Own the Outcomes: Drive growth in logos and revenue alongside gains in speed, cost, and quality, with real accountability for ARR, margin, and innovation targets.

• Build and Defend the Plan: Craft a 2027 strategic business plan grounded in sharp market and competitive analysis, and earn buy-in from Ontra’s leadership team and the broader organization.

• Lead Across Functions: Partner with Product, Engineering, UX, GTM, Marketing, Operations, and Finance to align on scope and roadmap and decide where to invest for scale.

• Manage Resourcing: Own hiring and labor-model decisions for your bet, including engineering, product, and human-in-the-loop talent.

• Tell the Story: Communicate your vision concisely to the board, the company, and future teammates, and keep your focus on the biggest bets by sometimes saying no to good ideas that aren’t great fits.

What You’ll Bring

• Experience: 10+ years of experience spanning product or engineering, private equity portfolio operations, corporate development, startups, and/or venture building, with a track record of scaling a business from early stage to material ARR.

• Cross-Functional Partnership: Experience partnering with Product, Marketing, Finance, Engineering, and UX teams, with a GM/PM hybrid operating model preferred.

• Business Case Strength: Proven skill in business case and competitive analysis, weighing market opportunity against complexity to identify where Ontra has a right to win.

• Ownership and Industry Edge: Full P&L or business unit ownership, board or investor presentation experience, and a background in AI-native services or legal tech are a plus.

Hiring Locations

We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.

United States

Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington

APAC

Hong Kong

EMEA

United Kingdom

Benefits Snapshot

• Twice yearly team offsites for in-person collaboration

• Paid flexible time off policy

• Paid parental leave and benefits

• Employer-supported retirement contributions, varying by country

• Monthly phone and internet reimbursement

• Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program

• Various options for medical, dental, and vision insurance

Travel

Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.

Inclusivity

Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

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Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.

Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.